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could not mount images folder (/bin/fog.upload)

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  • T
    Trev-lchs
    last edited by Dec 19, 2019, 10:21 AM

    I am seeing the above error followed by, Args Passed: reason: Mounting 10.10.2.35:/images/dev on /images failed: No such file or directory.
    Anyone got any idea?

    1 Reply Last reply Reply Quote 0
    • S
      Sebastian Roth Moderator
      last edited by Dec 19, 2019, 10:31 AM

      @Trev-lchs Please run the following two commands on your FOG server console and post full output here:

      cat /etc/exports
      showmount -e
      

      By the way, which version of FOG do you run?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • T
        Trev-lchs
        last edited by Dec 19, 2019, 10:34 AM

        Hi Sebastian thanks for the reply i am running 1.5.7.2 just about to use putty to get onto the server to run those commands, that is what you mean by console?

        G 1 Reply Last reply Dec 19, 2019, 3:21 PM Reply Quote 0
        • T
          Trev-lchs
          last edited by Dec 19, 2019, 10:44 AM

          root@fog-03:~# cat /etc/exports
          /images *(ro,sync,no_wdelay,no_subtree_check,insecure_locks,no_root_squash,insecure,fsid=0)
          /images/dev *(rw,async,no_wdelay,no_subtree_check,no_root_squash,insecure,fsid=1)

          root@fog-03:~# showmount -e
          Export list for fog-03:
          /images/dev *
          /images *
          root@fog-03:~#

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by Dec 19, 2019, 10:54 AM

            @Trev-lchs Ok, the NFS shares look fine!

            Is the IP address of your FOG server 10.10.2.35?

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            T 1 Reply Last reply Dec 19, 2019, 10:56 AM Reply Quote 0
            • T
              Trev-lchs @Sebastian Roth
              last edited by Dec 19, 2019, 10:56 AM

              @Sebastian-Roth yes it is giving the correct address

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by Sebastian Roth Dec 19, 2019, 5:04 AM Dec 19, 2019, 11:04 AM

                @Trev-lchs Then probably the firewall is not disabled/setup to allow NFS.

                iptables -L -n -v
                systemctl status firewalld
                firewall-cmd --state
                getenforce
                

                Are you on CentOS?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                1 Reply Last reply Reply Quote 0
                • T
                  Trev-lchs
                  last edited by Dec 19, 2019, 11:33 AM

                  @Sebastian-Roth said in could not mount images folder (/bin/fog.upload):

                  iptables -L -n -v
                  systemctl status firewalld
                  firewall-cmd --state
                  getenforce

                  Hi Sabastian, the firewall is not installed.

                  root@fog-03:~# iptables -L -n -v
                  Chain INPUT (policy ACCEPT 0 packets, 0 bytes)
                  pkts bytes target prot opt in out source destination

                  Chain FORWARD (policy ACCEPT 0 packets, 0 bytes)
                  pkts bytes target prot opt in out source destination

                  Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes)
                  pkts bytes target prot opt in out source destination
                  root@fog-03:~# systemctl status firewalld
                  ● firewalld.service
                  Loaded: not-found (Reason: No such file or directory)
                  Active: inactive (dead)
                  root@fog-03:~# firewall-cmd --state
                  The program ‘firewall-cmd’ is currently not installed. You can install it by typing:
                  apt install firewalld
                  root@fog-03:~# getenforce

                  Centos?

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Dec 19, 2019, 11:46 AM

                    @Trev-lchs Ok seems like you use Ubuntu or Debian. Which Version??

                    Firewall seems off. Can you please take a picture of the error on the screen where it fails. Guess we are missing some information here.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    T 1 Reply Last reply Dec 19, 2019, 12:06 PM Reply Quote 0
                    • T
                      Trev-lchs
                      last edited by Dec 19, 2019, 11:46 AM

                      we can deploy images correctly though, just not upload them

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by Dec 19, 2019, 11:49 AM

                        @Trev-lchs Deploy via multicast or on single machines. Please provide all the information requested!

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        T 3 Replies Last reply Dec 19, 2019, 11:58 AM Reply Quote 0
                        • T
                          Trev-lchs @Sebastian Roth
                          last edited by Dec 19, 2019, 11:58 AM

                          @Sebastian-Roth to 10 or more PCs please see the attached picture of the errorfogerror2.jpg

                          1 Reply Last reply Reply Quote 0
                          • T
                            Trev-lchs @Sebastian Roth
                            last edited by Dec 19, 2019, 12:00 PM

                            @Sebastian-Roth i mean 10 or less at once, not more.

                            1 Reply Last reply Reply Quote 0
                            • T
                              Trev-lchs @Sebastian Roth
                              last edited by Dec 19, 2019, 12:06 PM

                              @Sebastian-Roth I seem to remember that fog stopped working after an unbuntu update, the webpage would not work and system locked up when rebooted as they could not get the ipex file i seem to remember a thread call Unbuntu updates the ememy of fog

                              1 Reply Last reply Reply Quote 0
                              • T
                                Trev-lchs @Sebastian Roth
                                last edited by Dec 19, 2019, 12:08 PM

                                @Sebastian-Roth this one https://forums.fogproject.org/topic/10006/ubuntu-is-fog-s-enemy/22?lang=en-US&page=2

                                I think i would have followed those instructions, could this be the issue?

                                G 1 Reply Last reply Dec 19, 2019, 12:14 PM Reply Quote 0
                                • G
                                  george1421 Moderator @Trev-lchs
                                  last edited by george1421 Dec 19, 2019, 6:15 AM Dec 19, 2019, 12:14 PM

                                  @Trev-lchs Its probably not the ubuntu enemy post. That would deal with database issues. This appears to be an nfs issue.

                                  What is the output of showmount -e 127.0.0.1 also ip addr show

                                  Edit: OK looking at previous posts I see the showmount command being issued. So lets try something else (in next post)

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  T 1 Reply Last reply Dec 19, 2019, 12:17 PM Reply Quote 0
                                  • T
                                    Trev-lchs @george1421
                                    last edited by george1421 Dec 19, 2019, 6:20 AM Dec 19, 2019, 12:17 PM

                                    @george1421

                                    root@fog-03:~# showmount -e 127.0.0.1
                                    Export list for 127.0.0.1:
                                    /images/dev *
                                    /images     *
                                    
                                    root@fog-03:~#
                                    root@fog-03:~# ip addr show
                                    1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1
                                        link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
                                        inet 127.0.0.1/8 scope host lo
                                           valid_lft forever preferred_lft forever
                                        inet6 ::1/128 scope host
                                           valid_lft forever preferred_lft forever
                                    2: enp3s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP group default qlen 1000
                                        link/ether 00:21:5a:d1:d2:20 brd ff:ff:ff:ff:ff:ff
                                        inet 10.10.1.26/16 brd 10.10.255.255 scope global enp3s0
                                           valid_lft forever preferred_lft forever
                                        inet6 fe80::221:5aff:fed1:d220/64 scope link
                                           valid_lft forever preferred_lft forever
                                    3: enp5s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
                                        link/ether 00:21:5a:d1:d2:1e brd ff:ff:ff:ff:ff:ff
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • G
                                      george1421 Moderator
                                      last edited by george1421 Dec 19, 2019, 6:29 AM Dec 19, 2019, 12:19 PM

                                      Is the target (pxe booting) computer on the same IP subnet as the fog server? The question is around if there are any screening routers or firewalls between the two devices.

                                      We may need to setup a debug deploy test. This is where you schedule a capture but before hitting the schedule task button you tick the debug checkbox. Then schedule the task. PXE boot the target computer and it will boot into the debug console. You will have several screens of text you need to clear by pressing the enter key. Eventually you will be dropped to a linux command prompt. This is the FOS Linux debug environment. At this point we need to key in a few commands.

                                      The first will be a ping to see if the target computer and ping the fog server by its IP address.

                                      These next steps are optional but will help with copy and pasting into the debug console. These next few steps will allow you to connect to the target computer using putty or ssh. From putty or ssh you can paste in the mount command exactly without having to key it in. These commands need to be executed on the target computer not the FOG server.

                                      Setting up a remote debugging session to FOS Linux.

                                      1. At the FOS Linux command prompt key in ip addr show and get the IP address of the target computer.
                                      2. Give the root user a known password with passwd This will be a one time password so make it simple like hello
                                      3. From a putty or ssh session connect to the target computer using the IP address collected in step 1.
                                      4. Login as root with the password you set in step 2

                                      From there lets issue these two commands. The first will create the /images directory on the target computer and the second will map the share on the fog server to the target computer’s mount point.

                                      1. mkdir /images
                                      2. mount -o nolock,proto=tcp,rsize=32768,wsize=32768,intr,noatime "10.10.1.26:/images/dev" /images

                                      That should connect the directory. If it connects without error issue this command and post the results (note you can copy and paste from putty)

                                      ls -la /images

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      T 1 Reply Last reply Dec 19, 2019, 12:57 PM Reply Quote 0
                                      • T
                                        Trev-lchs
                                        last edited by Dec 19, 2019, 12:23 PM

                                        yes the PC is on the same subnet as fog.

                                        G 1 Reply Last reply Dec 19, 2019, 12:29 PM Reply Quote 0
                                        • G
                                          george1421 Moderator @Trev-lchs
                                          last edited by Dec 19, 2019, 12:29 PM

                                          @Trev-lchs I’ve added some additional comments to my previous post.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          T 1 Reply Last reply Dec 19, 2019, 12:44 PM Reply Quote 0
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