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    Trouble with booting to windows

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    FOG Problems
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    • J
      JerJer
      last edited by

      So i got a job to set up fog for a classroom… the people who were supposed to help me don’t know how to solve the issue i have which is that no matter which bios exit type i use the pc is unable to boot into windows from the fog menu.

      I just loop in the fog menu, get a chainloading error or get stuck in the rEFInd menu depending on which option i choose.

      I haven’t used software like this before and so have no idea on how i should be looking to fix this…

      What are the first steps i should take to troubleshoot this?

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator
        last edited by

        The first thing is to just start with one computer.

        Understand what mode that computer is running in (bios or uefi).

        From there I would go into the FOG Configuration->FOG Settings->FOG Boot Settings menu.

        Configure:
        EFI BOOT EXIT TYPE: REFIND_EFI
        BOOT EXIT TYPE: SANBOOT

        Save the settings.

        Next pxe boot the computer into the fog menu. The default menu item is “Boot from hard disk” after the timeout that first computer should exit to the hard drive using one of the 2 methods you configured. If the computer is bios based it should call SANBOOT to locate the boot partition. If the computer is uefi based it should call rEFInd to locate the boot partition.

        If it doesn’t then we’ll need to see a screen shot of the error to understand what is not going right.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

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        • J
          JerJer
          last edited by JerJer

          @george1421 The computers are running on bios. I did the changes above but selecting the boot from hard disk only gets me to the rEFInd about screen. Going back to the rEFInd main menu there are only options for about, shut down, reboot and reboot with system utility

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @JerJer
            last edited by

            @JerJer OK if the computers are in bios mode you should NOT see refind since that is for uefi.

            There are global exit modes which I gave you instructions for in the previous posts, but you can only define host specific exit modes that override the global settings. If you are still getting refind then look at the host definition exit mode for that single computer in question. Bios needs SANBOOT and UEFI need REFIND.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            J 1 Reply Last reply Reply Quote 0
            • J
              JerJer @george1421
              last edited by

              @george1421 I don’t exactly understand what you mean but these are the settings im using currently
              c5565d4a-ce54-402a-b1ac-0604b27720cd-image.png
              13f377a7-9ee2-4879-82ce-bc13d182ebbb-image.png

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @JerJer
                last edited by

                @JerJer OK in your second picture.

                Set host bios exit type to SANBOOT

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                J 1 Reply Last reply Reply Quote 0
                • J
                  JerJer @george1421
                  last edited by

                  @george1421 Still goes into refind 😕

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @JerJer
                    last edited by

                    @JerJer well lets take a different approach.

                    From a browser key in the following url, but replace the IP address of your fog server. http://<fog_server_ip>/fog/service/ipxe/boot.php?mac=00:00:00:00:00

                    This is going to print out the fog iPXE menu.

                    Look down the page after the menu items

                    item fog.local Boot from hard disk
                    item fog.memtest Run Memtest86+
                    item fog.reginput Perform Full Host Registration and Inventory
                    item fog.reg Quick Registration and Inventory
                    item fog.deployimage Deploy Image
                    item fog.multijoin Join Multicast Session
                    item fog.sysinfo Client System Information (Compatibility)
                    choose --default fog.local --timeout 5000 target && goto ${target}
                    :fog.local
                    sanboot --no-describe --drive 0x80 || goto MENU
                    

                    For the :fog.local menu item, does it say sanboot like above?

                    Do the same test but replace the mac address of 00:00:00:00:00 with the mac address of the target computer you are testing with.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      JerJer @george1421
                      last edited by

                      @george1421 a751b120-f3ff-43c5-8e51-c6ea2f966f15-image.png

                      same with both macs

                      george1421G 1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator @JerJer
                        last edited by

                        @JerJer Well then this is interesting. How is refind even in the picture here? if you search the entire iPXE menu using “find” in the browser is refind even mentioned?

                        Is the target computer using refind as some kind of boot manager, like in a dual boot configuration (windows and ubuntu)?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          JerJer @george1421
                          last edited by JerJer

                          @george1421
                          Can’t find refind on the page. The pcs only have windows but i have no idea if they have refind installed and how i would go about checking that

                          EDIT: oh and the no such device or address on every host shouldnt affect this? they still wake up and do all the fog stuff

                          EDIT2: heading off for the night gonna continue trying to solve this tomorrow if you come up with more ideas and i have time to try them

                          george1421G 1 Reply Last reply Reply Quote 0
                          • george1421G
                            george1421 Moderator @JerJer
                            last edited by george1421

                            @JerJer I’m about out of ideas here. refind should not be sent by the fog server if its not in the iPXE menu.

                            I guess one way to tell if its coming form fog would be to rename refind on the fog server to something else as a test.

                            In /var/www/html/fog/service/ipxe directory you should find refind.efi. Rename that with mv refind.efi refind.efi.sav Then pxe boot the target computer again. You might see a chain loading error, but that will tell us if refind is coming from FOG.

                            no such device or address on every host

                            That depends on where you are seeing this error message.

                            I think we should see screen shots of the screens you are seeing. Refind as well as error screens to see if we can get the context of the error.

                            Oh, and I forgot to ask, what version of FOG are you using?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              JerJer @george1421
                              last edited by

                              @george1421 FOG version is 1.5.5
                              9046fd07-54e2-435b-acc4-6c165fd8eb1e-image.png
                              errors in the list all hosts screen.
                              will send pics of the refind screen in a bit.
                              Can’t seem to find the file /var/www… FOG was installed for me on the server but i don’t know how… will have to ask if they remember

                              george1421G J 2 Replies Last reply Reply Quote 0
                              • george1421G
                                george1421 Moderator @JerJer
                                last edited by

                                @JerJer Ah that’s fog’s ping command.

                                You need:

                                1. The hosts to be able to be resolved by name by DNS
                                2. The host have udp port 445 open in the windows firewall.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                J 1 Reply Last reply Reply Quote 0
                                • J
                                  JerJer @JerJer
                                  last edited by

                                  @george1421 https://cdn.discordapp.com/attachments/230047235944087563/584074817905360900/JPEG_20190531_204437.jpg
                                  https://cdn.discordapp.com/attachments/230047235944087563/584074887589789696/JPEG_20190531_204453.jpg
                                  pictures of the refind screens

                                  george1421G 2 Replies Last reply Reply Quote 0
                                  • george1421G
                                    george1421 Moderator @JerJer
                                    last edited by

                                    @JerJer My initial reaction is that isn’t fog’s refind. I don’t know of a way to confirm, but FOG’s version of refind should be 0.11.0 to 0.11.4.

                                    Wait I have a fog build environment, let me check that version.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @JerJer
                                      last edited by

                                      @JerJer What version of FOG are you running?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      J 2 Replies Last reply Reply Quote 0
                                      • J
                                        JerJer @george1421
                                        last edited by

                                        @george1421 sry hopped off the pc but the version is 1.5.5

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          JerJer @george1421
                                          last edited by

                                          @george1421 did you find anything out about refind?

                                          george1421G 1 Reply Last reply Reply Quote 0
                                          • george1421G
                                            george1421 Moderator @JerJer
                                            last edited by

                                            @JerJer Well… I found in the git hub notes that 0.9.1 was in the build release for quite a while. I have not contacted one of the developers to find out what is currently shipping.

                                            I would then revert to my previous request to temporarily rename refind.efi and then go through the pxe boot process and exit to the hard drive. I have not ever heard of refind being sent to a bios based computer before, especially since its not listed in the iPXE menu. I don’t understand how its getting to the target computer.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                            J 2 Replies Last reply Reply Quote 1
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