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    Issues during installation on Debian 9.6 stretch

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    FOG Problems
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    • Tom ElliottT
      Tom Elliott @thegiantcat
      last edited by

      @thegiantcat can you get an exact screen shot of your /etc/wgetrc file?

      If you literally have:

      "no_proxy="localhost""
      

      This may be a part of the problem.

      I’d imagine you should have:

      no_proxy=127.0.0.1,localhost,localhost.localdomain,X.X.X.X
      

      Change X.X.X.X to whatever your fog IP actually is.

      Also, I believe the installer uses curl for binaries and database backups, so I imagine editing the /etc/wgetrc is the wrong approach.

      I believe you would edit the file for whom you’re installing at:
      ~/.curlrc

      You could set the same information up in /etc/skel/curlrc too I suppose.

      however you’d want lines like:

      proxy = <proxyInfoHere>
      noproxy = localhost,127.0.0.1,localhost.localdomain,127.0.1.1,X.X.X.X
      

      You could also edit your ~/.bashrc To contain lines like:

       export http_proxy=<http://proxyInfoHere>
       export https_proxy=$http_proxy
       export ftp_proxy=$http_proxy
       export rsync_proxy=$http_proxy
       export no_proxy="localhost,127.0.0.1,localhost.localdomain,127.0.1.1,X.X.X.X"
      

      If you do add to the .bashrc file, however, you’ll need to close the terminal/logout of the console, and log back in for the changes to take effect.

      Hopefully this helps.

      In the case you use the bashrc method, please change the X.X.X.X to that of your fog server’s actual IP address, and of course change your http_proxy line to be appropriate. It should include the schema (http{,s}://…) information as well.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      T 1 Reply Last reply Reply Quote 1
      • T
        thegiantcat @Tom Elliott
        last edited by

        @Tom-Elliott
        My wgetrc file contains

        http_proxy = http://172.22.0.102:3128
        use_proxy = on
        no_proxy="localhost",127.0.0.0/8,172.22.0.102
        

        I’m not showing a hidden file for curl under ~/ or a config file for curl under /etc/curlrc

        I edited my .bashrc to contain the following

        export http_proxy=<http://172.22.0.102>
        export rsync_proxy=$http_proxy
        export https_proxy=$http_proxy
        export ftp_proxy=$http_proxy
        export no_proxy="localhost,127.0.0.1,localhost.localadmin,127.0.0.1,172.22.0.102"
        

        Is the syntax for that correct, I re-booted the machine after making the change. However its still looking like no dice. (at this point it actually failed at getting binaries

        I made the following changes and it was able to get the binaries but it still failed at backing up the database

        export http_proxy="http://172.22.0.102:3128"
        export rsync_proxy=$http_proxy
        export https_proxy=$http_proxy
        export ftp_proxy=$http_proxy
        export no_proxy="localhost,127.0.0.1,localhost.localadmin,127.0.0.1,172.22.0.102"
        
        
        Tom ElliottT 1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @thegiantcat
          last edited by

          @thegiantcat What’s the installer’s error log look like?

          It should show us more information as to why backing up is failing.

          I am a little confused too. Is your FOG Server also your PROXY machine?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          T 1 Reply Last reply Reply Quote 1
          • T
            thegiantcat @Tom Elliott
            last edited by

            @Tom-Elliott
            No,

            The fog server is seperate from the proxy.

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @thegiantcat
              last edited by

              @thegiantcat Then why do you have:

              export no_proxy="localhost,127.0.0.1,localhost.localadmin,127.0.0.1,172.22.0.102"
              

              The 172.22.0.102 (which shows as your proxy), should be your FOG Server’s IP address.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              T 1 Reply Last reply Reply Quote 0
              • T
                thegiantcat @Tom Elliott
                last edited by thegiantcat

                @Tom-Elliott
                Also here is the error part from the log about when it gets to “Backing up databases”

                Dec 06 12:23:00 zstsvreefog systemd[1]: Starting The PHP 7.0 FastCGI Process Manager...
                Dec 06 12:23:00 zstsvreefog systemd[1]: Started The PHP 7.0 FastCGI Process Manager.
                --2018-12-06 12:23:02--  http://172.24.28.71//fog//maintenance/backup_db.php
                Connecting to 172.22.0.102:3128... connected.
                Proxy request sent, awaiting response... 302 Found
                Could not parse String-Transport-Security header
                Location: ?node=schema [following]
                --2018-12-06 12:23:03--  http://172.24.28.71//fog//maintenance/backup_db.php?node=schema
                Connecting to 172.22.0.102:3128... connected.
                Proxy request sent, awaiting response... 500 Internal Server Error
                2018-12-06 12:23:04 ERROR 500: Internal Server Error.
                
                

                This is before making the requested change after the requested change i get

                Dec 06 13:31:46 zstsvreefog systemd[1]: Starting The PHP 7.0 FastCGI Process Manager...
                Dec 06 13:31:46 zstsvreefog systemd[1]: Started The PHP 7.0 FastCGI Process Manager.
                --2018-12-06 13:31:48--  http://172.24.28.71//fog//maintenance/backup_db.php
                Connecting to 172.24.28.71:80... connected.
                HTTP request sent, awaiting response... 302 Found
                Could not parse String-Transport-Security header
                Location: ?node=schema [following]
                --2018-12-06 13:31:48--  http://172.24.28.71//fog//maintenance/backup_db.php?node=schema
                Connecting to 172.24.28.71:80... connected.
                HTTP request sent, awaiting response... 500 Internal Server Error
                2018-12-06 13:31:48 ERROR 500: Internal Server Error.
                
                

                The cert on the proxy server is self signed, i assume that its failing because of that, is there a way to start the installation and ignore this? Or a way to add it as a trusted site?

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by

                  @thegiantcat said in Issues during installation on Debian 9.6 stretch:

                  500 Internal Server Error

                  Please check your /var/log/php-fpm/www-error.log!

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  T 1 Reply Last reply Reply Quote 0
                  • T
                    thegiantcat @Sebastian Roth
                    last edited by thegiantcat

                    @Sebastian-Roth
                    I do not have the requested directory(php-fpm) under/var/log,
                    /var/log also doesn’t have an www-error.log
                    I also checked just to be through and there isn’t a log under
                    /etc/php/7.0/fpm

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      @thegiantcat said in Issues during installation on Debian 9.6 stretch:

                      is there a way to start the installation and ignore this?

                      As mentioned earlier, you can simply run the installer like this: ./installfog.sh --exitFail (actually means “don’t exit on failure”)

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      T 1 Reply Last reply Reply Quote 0
                      • T
                        thegiantcat @Sebastian Roth
                        last edited by thegiantcat

                        @Sebastian-Roth
                        Thank you so much, I missed it when you originally said that, running it with --exitFail didn’t work, however running it with -X did work. After this I was able to update/install the schema and actually log into the server via the web interface.

                        Additionally I tested booting to the server via PXE and was able too!

                        1 Reply Last reply Reply Quote 0
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