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    Kernel Update - Web-UI doesnt do anything

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    • S
      Sebastian Roth Moderator
      last edited by

      @taspharel said in Kernel Update - Web-UI doesnt do anything:

      Error multiple hosts returned for list of mac

      Though I don’t think this is related to your kernel update issue it’s definitely wise to check the database as it seems there is a duplicate MAC entry.

      shell> mysql -u root -p
      ...
      mysql> use fog;
      mysql> SELECT hmMAC, COUNT(hmMAC) c from hostMAC GROUP BY hmMAC HAVING c > 1;
      mysql> quit
      shell>
      

      Post the full output (or a picture) here so we can have a look.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • T
        Taspharel
        last edited by

        It just says: Empty set (0.09 sec)

        😕

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by

          @Taspharel Do you still see those messages in the error log (currect timestamps)?

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          1 Reply Last reply Reply Quote 0
          • T
            Taspharel
            last edited by Quazz

            Most recent entires (theres many more):

            /var/log/httpd/error_log

            [Wed Oct 18 11:20:11.406156 2017] [:error] [pid 16145] [client 192.168.43.220:57156] PHP Fatal error: Uncaught exception 'Exception' with message 'Error multiple hosts returned for list of mac addresses' in /var/www/html/fog/lib/fog/hostmanager.class.php:209\nStack trace:\n#0 /var/www/html/fog/lib/fog/fogbase.class.php(559): HostManager->getHostByMacAddresses(Array)\n#1 /var/www/html/fog/lib/client/registerclient.class.php(47): FOGBase::getHostItem(true, false, false, true)\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(3002): RegisterClient->json()\n#3 /var/www/html/fog/lib/fog/fogpage.class.php(249): FOGPage->requestClientInfo()\n#4 /var/www/html/fog/lib/pages/processlogin.class.php(57): FOGPage->__construct('')\n#5 /var/www/html/fog/lib/fog/fogpagemanager.class.php(381): ProcessLogin->__construct()\n#6 [internal function]: FOGPageManager->{closure}('/var/www/html/f...')\n#7 /var/www/html/fog/lib/fog/fogpagemanager.class.php(386): array_map(Object(Closure), Array)\n#8 /var/www/html/fog/lib/fog/fogpagemanager.class.php(79): FOGPageManager->loadPageClasses()\n#9 [internal function]: FOGPageManager->__construct()\n#10 /v in /var/www/html/fog/lib/fog/hostmanager.class.php on line 209
            [Wed Oct 18 11:20:11.406069 2017] [:error] [pid 16145] [client 192.168.43.220:57156] PHP Warning: array_map(): An error occurred while invoking the map callback in /var/www/html/fog/lib/fog/fogpagemanager.class.php on line 386
            [Wed Oct 18 11:19:54.284721 2017] [:error] [pid 12225] [client 192.168.43.164:54854] PHP Fatal error: Uncaught exception 'Exception' with message 'Error multiple hosts returned for list of mac addresses' in /var/www/html/fog/lib/fog/hostmanager.class.php:209\nStack trace:\n#0 /var/www/html/fog/lib/fog/fogbase.class.php(559): HostManager->getHostByMacAddresses(Array)\n#1 /var/www/html/fog/lib/client/registerclient.class.php(47): FOGBase::getHostItem(true, false, false, true)\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(3002): RegisterClient->json()\n#3 /var/www/html/fog/lib/fog/fogpage.class.php(249): FOGPage->requestClientInfo()\n#4 /var/www/html/fog/lib/pages/processlogin.class.php(57): FOGPage->__construct('')\n#5 /var/www/html/fog/lib/fog/fogpagemanager.class.php(381): ProcessLogin->__construct()\n#6 [internal function]: FOGPageManager->{closure}('/var/www/html/f...')\n#7 /var/www/html/fog/lib/fog/fogpagemanager.class.php(386): array_map(Object(Closure), Array)\n#8 /var/www/html/fog/lib/fog/fogpagemanager.class.php(79): FOGPageManager->loadPageClasses()\n#9 [internal function]: FOGPageManager->__construct()\n#10 /v in /var/www/html/fog/lib/fog/hostmanager.class.php on line 209
            [Wed Oct 18 11:19:54.284641 2017] [:error] [pid 12225] [client 192.168.43.164:54854] PHP Warning: array_map(): An error occurred while invoking the map callback in /var/www/html/fog/lib/fog/fogpagemanager.class.php on line 386
            [Wed Oct 18 11:19:28.367696 2017] [:error] [pid 16145] [client 192.168.43.123:49896] PHP Fatal error: Uncaught exception 'Exception' with message 'Error multiple hosts returned for list of mac addresses' in /var/www/html/fog/lib/fog/hostmanager.class.php:209\nStack trace:\n#0 /var/www/html/fog/lib/fog/fogbase.class.php(559): HostManager->getHostByMacAddresses(Array)\n#1 /var/www/html/fog/lib/client/registerclient.class.php(47): FOGBase::getHostItem(true, false, false, true)\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(3002): RegisterClient->json()\n#3 /var/www/html/fog/lib/fog/fogpage.class.php(249): FOGPage->requestClientInfo()\n#4 /var/www/html/fog/lib/pages/processlogin.class.php(57): FOGPage->__construct('')\n#5 /var/www/html/fog/lib/fog/fogpagemanager.class.php(381): ProcessLogin->__construct()\n#6 [internal function]: FOGPageManager->{closure}('/var/www/html/f...')\n#7 /var/www/html/fog/lib/fog/fogpagemanager.class.php(386): array_map(Object(Closure), Array)\n#8 /var/www/html/fog/lib/fog/fogpagemanager.class.php(79): FOGPageManager->loadPageClasses()\n#9 [internal function]: FOGPageManager->__construct()\n#10 /v in /var/www/html/fog/lib/fog/hostmanager.class.php on line 209
            [Wed Oct 18 11:19:28.367622 2017] [:error] [pid 16145] [client 192.168.43.123:49896] PHP Warning: array_map(): An error occurred while invoking the map callback in /var/www/html/fog/lib/fog/fogpagemanager.class.php on line 386
            [Wed Oct 18 11:17:48.321519 2017] [:error] [pid 30435] [client 192.168.43.164:54850] PHP Fatal error: Uncaught exception 'Exception' with message 'Error multiple hosts returned for list of mac addresses' in /var/www/html/fog/lib/fog/hostmanager.class.php:209\nStack trace:\n#0 /var/www/html/fog/lib/fog/fogbase.class.php(559): HostManager->getHostByMacAddresses(Array)\n#1 /var/www/html/fog/lib/client/registerclient.class.php(47): FOGBase::getHostItem(true, false, false, true)\n#2 /var/www/html/fog/lib/fog/fogpage.class.php(3002): RegisterClient->json()\n#3 /var/www/html/fog/lib/fog/fogpage.class.php(249): FOGPage->requestClientInfo()\n#4 /var/www/html/fog/lib/pages/processlogin.class.php(57): FOGPage->__construct('')\n#5 /var/www/html/fog/lib/fog/fogpagemanager.class.php(381): ProcessLogin->__construct()\n#6 [internal function]: FOGPageManager->{closure}('/var/www/html/f...')\n#7 /var/www/html/fog/lib/fog/fogpagemanager.class.php(386): array_map(Object(Closure), Array)\n#8 /var/www/html/fog/lib/fog/fogpagemanager.class.php(79): FOGPageManager->loadPageClasses()\n#9 [internal function]: FOGPageManager->__construct()\n#10 /v in /var/www/html/fog/lib/fog/hostmanager.class.php on line 209
            [Wed Oct 18 11:17:48.321416 2017] [:error] [pid 30435] [client 192.168.43.164:54850] PHP Warning: array_map(): An error occurred while invoking the map callback in /var/www/html/fog/lib/fog/fogpagemanager.class.php on line 386
            
            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by

              @Taspharel Here is another try to possibly find those entries:

              shell> mysql -u root -p
              ...
              mysql> use fog;
              mysql> SELECT hmHostID,hmMAC,hmPrimary,COUNT(hmHostID) c FROM hostMAC GROUP BY hmHostID,hmPrimary HAVING c > 1;
              mysql> quit
              shell>
              

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • T
                Taspharel
                last edited by Tom Elliott

                +----------+-------------------+-----------+----+
                | hmHostID | hmMAC             | hmPrimary | c  |
                +----------+-------------------+-----------+----+
                |        2 | e4:a7:a0:20:43:32 | 0         |  3 |
                |        4 | e4:a7:a0:20:44:6e | 0         |  9 |
                |        8 | e0:9d:31:2d:c1:a4 | 0         |  2 |
                |       14 | de:53:60:8e:6b:89 | 0         |  3 |
                |       18 | e4:a4:71:9d:9c:61 | 0         |  6 |
                |       25 | 96:65:9c:91:b2:08 | 0         |  3 |
                |       27 | 96:65:9c:91:b2:7a | 0         | 16 |
                |       34 | 0a:00:27:00:00:10 | 0         |  6 |
                |       36 | 74:e5:0b:1e:c9:7c | 0         |  2 |
                |       37 | 00:24:81:62:3b:93 | 0         |  2 |
                |       40 | 08:d4:0c:12:d1:a3 | 0         |  3 |
                |       42 | 4e:34:88:17:c2:45 | 0         |  4 |
                |       50 | 48:5a:b6:68:c9:5f | 0         |  2 |
                |       54 | 96:65:9c:4e:2d:62 | 0         |  4 |
                |       55 | e4:a7:a0:20:43:37 | 0         |  6 |
                |       61 | 00:50:b6:1c:d8:f5 | 0         |  4 |
                |       62 | 00:50:b6:1c:d8:7b | 0         |  3 |
                |       69 | 74:29:af:60:60:47 | 0         |  2 |
                |       79 | 00:28:f8:88:88:5d | 0         |  3 |
                |       80 | 00:28:f8:5a:13:4b | 0         |  4 |
                |       81 | 00:28:f8:88:87:c1 | 0         |  3 |
                |       83 | 00:28:f8:d4:0c:47 | 0         |  3 |
                |       84 | e4:a7:a0:8e:47:8d | 0         |  5 |
                |       85 | c8:5b:76:d7:fb:47 | 0         |  5 |
                |       87 | 0c:ee:e6:d7:ef:c1 | 0         |  2 |
                |       89 | e4:a7:a0:8e:47:76 | 0         |  4 |
                |       96 | 96:65:9c:91:b2:71 | 0         |  3 |
                |       98 | 7c:e9:d3:de:47:2b | 0         |  4 |
                |       99 | 00:28:f8:fa:27:1a | 0         |  5 |
                |      100 | 28:b2:bd:53:1b:bd | 0         |  3 |
                |      104 | 4c:34:88:53:e8:55 | 0         |  5 |
                |      105 | e0:9d:31:2d:d8:d0 | 0         |  3 |
                |      106 | e0:9d:31:0d:72:50 | 0         |  3 |
                |      107 | 8c:70:5a:c4:ec:38 | 0         |  3 |
                |      108 | 8c:a9:82:4c:23:bc | 0         |  2 |
                |      110 | e0:9d:31:2d:f5:14 | 0         |  3 |
                |      111 | 00:1c:bf:6e:db:75 | 0         |  2 |
                |      112 | 4c:34:88:62:d6:ed | 0         |  4 |
                |      113 | 28:b2:bd:92:1a:98 | 0         |  3 |
                |      117 | e4:a4:71:6f:c0:38 | 0         |  5 |
                |      119 | e4:a4:71:6f:c0:24 | 0         | 13 |
                |      121 | 74:e5:0b:c3:33:22 | 0         |  2 |
                |      122 | 44:85:00:c3:9c:d1 | 0         |  3 |
                +----------+-------------------+-----------+----+
                43 rows in set (0.05 sec)
                
                T 1 Reply Last reply Reply Quote 0
                • T
                  Taspharel @Taspharel
                  last edited by

                  Do I read this correctly in that one of the MAC adresses is assigned to 16 (!!) of our hosts?

                  How did I make that happen? 😞

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator @Taspharel
                    last edited by

                    @taspharel No, it just means that for those hosts (grouped by the hosts’ IDs) you have several MAC addresses in the DB. This is all fine. What I expected to see was at least one entry with hmPrimary set to 1!

                    Though this query is not perfect because of the grouping. It might not show the entry I expected to find.

                    Please do some DB maintainence. Search the wiki on this.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • T
                      Taspharel
                      last edited by Sebastian Roth

                      Doing the maintenance from the mysql section in the wiki gets most queries with 0 rows affected.

                      MariaDB [fog]> DELETE FROM `hosts` WHERE `hostID` = '0';
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `hostMAC` WHERE hmID = '0' OR `hmHostID` = '0';
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `groupMembers` WHERE `gmID` = '0' OR `gmHostID` = '0' OR `gmGroupID` = '0';
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `snapinGroupAssoc` WHERE `sgaID` = '0' OR `sgaSnapinID` = '0' OR `sgaStorageGroupID` = '0';
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE from `snapinAssoc` WHERE `saID` = '0' OR `saHostID` = '0' OR `saSnapinID` = '0';
                      Query OK, 3 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `hosts` WHERE `hostID` NOT IN (SELECT `hmHostID` FROM `hostMAC` WHERE `hmPrimary` = '1');
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `hosts` WHERE `hostID` NOT IN (SELECT `hmHostID` FROM `hostMAC`);
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `hostMAC` WHERE `hmhostID` NOT IN (SELECT `hostID` FROM `hosts`);
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `snapinAssoc` WHERE `saHostID` NOT IN (SELECT `hostID` FROM `hosts`);
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `groupMembers` WHERE `gmHostID` NOT IN (SELECT `hostID` FROM `hosts`);
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `tasks` WHERE `taskStateID` IN ("1","2","3");
                      Query OK, 0 rows affected (0.00 sec)
                      
                      MariaDB [fog]> DELETE FROM `snapinTasks` WHERE `stState` in ("1","2","3");
                      Query OK, 2 rows affected (0.00 sec)
                      
                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @Taspharel I must have overlooked what is really causing this in your case. Sorry for that. Now I found the time to dive deeper and replicate the error message. Though it took a lot of fiddling with the DB. Let me explain:

                        • In the logs you see different client IPs. From that and the code I think this is happening when fog-clients want to talk to the FOG server - so this has nothing to do with your initial request of kernel updates (hope we get to that at some point as well!!)
                        • What you see in the logs can only happen if you have a client (or in your case several clients) report(s) a MAC address to the FOG server on check-in which is registered for another client as primary MAC.
                        • This is why I couldn’t figure out a mysql query to find the entry causing this. It’s not just in the DB but also the clients reporting a MAC that is used by another machine.

                        I am still wondering how this can happen. Possibly this has something to do with virtual machines running on those clients? Not sure though.

                        Please go ahead and take a closer look at the fog.log on those clients (192.168.43.220, 192.168.43.164, 192.168.43.123, 192.168.43.187 and possibly more). Find the lines that look like this: 10/19/2017 10:34 PM Middleware::Communication URL: http://x.x.x.x/fog/management/index.php?sub=requestClientInfo&mac=E6:FF:3C:83:40:15|E6:2B:28:65:84:12&newService&json

                        See if you can figure out if there is an identical MAC address reported by all those clients.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Sebastian Roth

                          And now let’s get back to the initial question…

                          @Taspharel said:

                          I can open the page to install the kernel just fine, but clicking on “install” doesnt do anything.

                          There is no “install” button there. Please take a screenshot of what you see when things go wrong. Just want to make sure we talk about the same thing. Have you tried in Firefox yet? Are you behind a proxy server by any chance?

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          1 Reply Last reply Reply Quote 0
                          • T
                            Taspharel
                            last edited by Taspharel

                            @Sebastian-Roth
                            Thanks for your help.

                            So, something that has troubled us in the past (auto renames of hosts to names that are assigned to other hosts) was that we use usb3-docking-stations on a lot of our setups. So I assume that a computer that was attached to a docking station when registering with FOG via the client took the Docking Stations MAC Adress and registered it. This may have happened with several clients. Attaching a new computer to a docking station with force reboot hostname change active then changed the new computer to the old computers settings.

                            I have been trying to figure out a way to get all the docking stations mac adresses and have fog ignore them, but there seems to be little similarity in the docking stations mac adresses … So for the moment I am struggling with finding out which host uses a docking stations mac as primary mac to make them ignore it.
                            I was even considering deleting all the hosts for our rollout today to make sure that they get registered with their correct mac’s - since we have to connect them directly to the lan port for fog to do its thing anyways … but I am worried it might throw more problems than its worth …

                            Regarding the Kernel:
                            With the working branch fog that I installed a few days ago the problem with the install button (Screenshot: https://drive.google.com/open?id=0B_yYSiicYNIARjQ2eHJXTS1RV28) - it now is clickable.

                            But when I clicked on the button I get an error now: https://drive.google.com/open?id=0B_yYSiicYNIAX3Qyek0wZVNMNDQ

                            EDIT: Same kernel update error for this user here - https://forums.fogproject.org/topic/10978/uefi-lenovo-miix-320-and-usb-ethernet/2

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by

                              @Taspharel Please run ls -al /var/www/fog/service/ipxe on your FOG server and post results here.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • T
                                Taspharel
                                last edited by

                                Results in this:

                                total 53756
                                drwxr-xr-x. 2 fogadmin apache 243 Oct 16 12:20 .
                                drwxr-xr-x. 3 apache apache 4096 Oct 16 12:20 …
                                -rw-r–r–. 1 fogadmin apache 1966 Oct 16 12:20 advanced.php
                                -rw-r–r–. 1 fogadmin apache 16272 Oct 16 12:20 bgdark.png
                                -rw-r–r–. 1 fogadmin apache 21280 Oct 16 12:20 bg.png
                                -rw-r–r–. 1 fogadmin apache 1139 Oct 16 12:20 boot.php
                                -rw-r–r–. 1 fogadmin apache 8069680 Oct 16 12:20 bzImage
                                -rw-r–r–. 1 fogadmin apache 7853680 Oct 16 12:20 bzImage32
                                -rw-r–r–. 1 fogadmin apache 234697 Oct 16 12:20 grub.exe
                                -rw-r–r–. 1 fogadmin apache 592 Oct 16 12:20 index.php
                                -rw-r–r–. 1 fogadmin apache 18721596 Oct 16 12:20 init_32.xz
                                -rw-r–r–. 1 fogadmin apache 19553652 Oct 16 12:20 init.xz
                                -rw-r–r–. 1 fogadmin apache 25340 Oct 16 12:20 memdisk
                                -rw-r–r–. 1 fogadmin apache 1839104 Oct 16 12:20 memtest.bin
                                -rw-r–r–. 1 fogadmin apache 20976 Oct 16 12:20 refind.conf
                                -rw-r–r–. 1 fogadmin apache 205192 Oct 16 12:20 refind.efi

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by

                                  @Taspharel This hopefully helps:

                                  chmod 777 /var/www/fog/service/ipxe
                                  chmod 666 /var/www/fog/service/ipxe/bzImage*
                                  

                                  Then try kernel update again.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
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