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Fog 1.30 old client PrinterManager Failed to connect to fog server!

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  • S
    SNP
    last edited by Jan 10, 2017, 10:28 AM

    Server
    • FOG Version: 1.30
    • OS: Ubuntu 16.04
    Client
    • Service Version: 0.11.7
    • OS: Win 10
    Description

    Fog Client Version: 0.11.7

    HostnameChange and DomainJoining is Ok but not PrinterManager
    Fog.log show:
    2017-01-10 10:18 FOG::PrinterManager Failed to connect to fog server!```
    2017-01-10 10:18 FOG::PrinterManager This is typically caused by a network error!

    When i install the old client from 1.20 the PrinterManager Connection works again.

    Best Regards
    SNP

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    • T
      Tom Elliott
      last edited by Jan 10, 2017, 11:22 AM

      I’d highly recommend changing the client version to statr legacy client as 0.11.7 or really 0.7 and up versions are the new client. They are their own thing. I’d also highly recommend the new client over the legacy one in Windows 10. While it is possible to get the old client to work, it was only created really to work with Windows XP not windows vista and up (yes I know it works). Windows 10 has some things missing that the legacy client needs to work. I’m not going to go through what because it’s not a problem if you use the new client.

      In regards to the issue you’re seeing, can you please post the Apache error log?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • S
        SNP
        last edited by Jan 10, 2017, 11:52 AM

        Ok, thanks for fast answer Tom, i have just about 600 clients to update. my primary functions work with 1.30. deploy/upload/change name/join AD.

        For the moment i dont have access to Apache logs : “Unable to open file for Reading” i have to solved it first and then post the log file.

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        • S
          SNP
          last edited by Jan 10, 2017, 12:57 PM

          The client have IP 172.17.20.165

          Here comes log

          Client have IP 172.16.20.165
          2017-01-10 13:50 FOG::PrinterManager Failed to connect to fog server!
          2017-01-10 13:50 FOG::PrinterManager This is typically caused by a network error!

          0_1484052941963_error.log

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