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    Quick Host Registration stalling at kernel_thread_helper

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    FOG Problems
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    • B
      B P
      last edited by

      We have Lenovo M91P machine that will take the quick host registration. Our FOG kernel is up to date. We have tried setting the ATA settings to IDE, AHCI, and RAID. It is defaulted to AHCI in BIOS. We have tried on two different machines and get the same outcome. We boot to PXE and enter on Quick host registration and it goes through the process then stalls at <c0ec5886> kernel_thread_helper.

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      • S
        ssx4life
        last edited by

        It may be an issue with your kernel not supporting your new hardware. Can you please boot into debug mode and see if your NIC and chipset are supported?

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        • P
          Paul Millsaps
          last edited by

          [quote=“ssx4life, post: 3348, member: 268”]It may be an issue with your kernel not supporting your new hardware. Can you please boot into debug mode and see if your NIC and chipset are supported?[/quote]
          How would you check for the hardware working?

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          • S
            ssx4life
            last edited by

            by booting into debug mode, it will check the NIC and hardware to see if the kernel is compliant

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            • S
              ssx4life
              last edited by

              example (see attachment)

              [url=“/_imported_xf_attachments/0/115_Windows XP Professional OEM Movie003.zip?:”]Windows XP Professional OEM Movie003.zip[/url]

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              • C
                Charles Warner
                last edited by

                Well, for whatever reason, I can’t seem to see the example attachment above, but I’m getting the same problem. If the NIC or chipset is not supported, how do we continue?

                Charles

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                • F
                  Fog_Rookie
                  last edited by

                  [quote=“Charles Warner, post: 4658, member: 1520”]Well, for whatever reason, I can’t seem to see the example attachment above, but I’m getting the same problem. If the NIC or chipset is not supported, how do we continue?

                  Charles[/quote]
                  Charles,
                  You will need to try different kernels to find out which ones will work for your specific systems. You can check the list here to see if someone has posted a solution for your specific machine. [url]http://www.fogproject.org/wiki/index.php/WorkingDevices[/url]
                  Or you can log into your FOG web GUI and click on the blue circle with the question mark in it (Other Information) and select Kernel Updates from the menu on the left hand side of the screen. This should open a page with a whole bunch of kernels and a download button for each of them. You didn’t list which version of FOG you are using so I am not sure what version kernel it is using, so I would suggest backing up the bzImage file located in the tftpboot/fog/kernel directory before trying new kernels.

                  The fog boot menu only uses the default bzImage kernel, therefore any new kernel must retain the name bzImage to be used during the registration process

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