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    Protected snapin unable to be deleted

    Scheduled Pinned Locked Moved Solved
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    • K
      Kiweegie
      last edited by

      hey folks

      running version 4582 based on the fog icon and had set a snapin to be protected and linked to a second storage group.Now when I check that snapin the general tab and storage group tab respectively are blank.

      So I cannot remove that definition or edit it.

      I can remove the file itself from with the FOG server file system at /opt/fog/snapins.

      I think from memory there is a way to manually edit the database to bypass this but search function on the forum seems limited at best at the moment.

      regards, Kiweegie.

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by

        Yes, that’s the idea of protected status.

        Protected means that no deletion can happen at all. Can you unset the protected status?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        K 1 Reply Last reply Reply Quote 1
        • K
          Kiweegie @Tom Elliott
          last edited by

          @Tom-Elliott Hi Tom, no that’s the point. I would have expected the general page of the snapin to let me deselect the “protect this snapin” checkbox but the whole page (same for storage groups page) is completely blank.

          Does protecting a snapin prevent any editing thereafter?

          Regards, Kiweegie

          1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott
            last edited by

            No, but are you on an old revision?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            K 1 Reply Last reply Reply Quote 0
            • K
              Kiweegie @Tom Elliott
              last edited by

              @Tom-Elliott Likely yes, last updated FOG some months (3-4?) ago - revision number in the Fog icon on web GUI shows as 4582.

              git log -l

              shows version 3971. Should I upgrade to bypass the issue? Is a specific revision recommended?

              Cheers, Kiweegie.

              1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott
                last edited by

                I say update as I’m fairly sure I default a “primary group/node” for snapins and images if there is not one associated with it.
                This should be fixed in current.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                K 1 Reply Last reply Reply Quote 0
                • K
                  Kiweegie @Tom Elliott
                  last edited by

                  @Tom-Elliott hmmm thats not really improved things 🙂

                  Now on git revision 4324 and all looking hunky dory apart from this one snapin. Now when clicking on the snapin the entire page is blank. Not just the general page and storage group pages being blank (but still showing Snapin Menu on the left and subheadings etc, now I get nothing, nada, rien, zip diddly squat. You get the idea.

                  URL goes to <fog IP address>/fog/management/index.php?node=snapin&sub=edit&id=3

                  Its only this one snapin and I don’t really care what happens to it - is there a way to nuke it from orbit?

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @Kiweegie
                    last edited by

                    @Kiweegie can you get the blank and then get me some of the trailing Apache error logs.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      Kiweegie @Tom Elliott
                      last edited by

                      @Tom-Elliott HI Tom

                      accessing that page then tailing /var/log/httpd/error.log shows this

                      [Tue Nov 10 19:57:44 2015] [error] [client 10.***.***.***] PHP Fatal error:  Uncaught exception 'Exception' with message 'FOGFTP: Failed to connect. Host: 10.***.***.***, Error: Undefined variable: whereArrayAnd' in /var/www/html/fog/lib/fog/FOGFTP.class.php:26\nStack trace:\n#0 /var/www/html/fog/lib/pages/SnapinManagementPage.class.php(224): FOGFTP->connect()\n#1 [internal function]: SnapinManagementPage->edit()\n#2 /var/www/html/fog/lib/fog/FOGPageManager.class.php(67): call_user_func(Array)\n#3 /var/www/html/fog/management/index.php(24): FOGPageManager->render()\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGFTP.class.php on line 26, referer: http://<fog IP address>/fog/management/index.php?node=snapin&sub=list
[Tue Nov 10 20:01:44 2015] [error] [client 10.***.***.***] PHP Fatal error:  Uncaught exception 'Exception' with message 'FOGFTP: Failed to connect. Host: 10.***.***.***, Error: Undefined variable: whereArrayAnd' in /var/www/html/fog/lib/fog/FOGFTP.class.php:26\nStack trace:\n#0 /var/www/html/fog/lib/pages/SnapinManagementPage.class.php(224): FOGFTP->connect()\n#1 [internal function]: SnapinManagementPage->edit()\n#2 /var/www/html/fog/lib/fog/FOGPageManager.class.php(67): call_user_func(Array)\n#3 /var/www/html/fog/management/index.php(24): FOGPageManager->render()\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGFTP.class.php on line 26, referer: http://<fog IP address>/fog/management/index.php?node=snapin&sub=list
[Tue Nov 10 20:03:55 2015] [error] [client 10.***.***.***] PHP Fatal error:  Uncaught exception 'Exception' with message 'FOGFTP: Failed to connect. Host: 10.***.***.***, Error: Undefined variable: whereArrayAnd' in /var/www/html/fog/lib/fog/FOGFTP.class.php:26\nStack trace:\n#0 /var/www/html/fog/lib/pages/SnapinManagementPage.class.php(224): FOGFTP->connect()\n#1 [internal function]: SnapinManagementPage->edit()\n#2 /var/www/html/fog/lib/fog/FOGPageManager.class.php(67): call_user_func(Array)\n#3 /var/www/html/fog/management/index.php(24): FOGPageManager->render()\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGFTP.class.php on line 26, referer: http://<fog IP address>/fog/management/index.php?node=snapin&sub=list
[Tue Nov 10 21:12:02 2015] [error] [client 10.***.***.***] PHP Fatal error:  Uncaught exception 'Exception' with message 'FOGFTP: Failed to connect. Host: 10.***.***.***, Error: Undefined variable: whereArrayAnd' in /var/www/html/fog/lib/fog/FOGFTP.class.php:26\nStack trace:\n#0 /var/www/html/fog/lib/pages/SnapinManagementPage.class.php(224): FOGFTP->connect()\n#1 [internal function]: SnapinManagementPage->edit()\n#2 /var/www/html/fog/lib/fog/FOGPageManager.class.php(67): call_user_func(Array)\n#3 /var/www/html/fog/management/index.php(24): FOGPageManager->render()\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGFTP.class.php on line 26, referer: http://<fog FQDN>/fog/management/index.php?node=snapin&sub=list

                      Can grab more if you need it. Accessing the snapin page with Chrome (I use Firefox as preferred browser) shows this error.

                      Server error

                      500
                      ReloadHide details
                      The website encountered an error while retrieving http://<fqdn of FOG Server>/fog/management/index.php?node=snapin&sub=edit&id=3. It may be down for maintenance or configured incorrectly.

                      Not sure if that helps or not.

                      Regards Kiweegie.

                      1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott
                        last edited by

                        I’ve confirmed the issue, but have not found a fix yet. I don’t consider it overly bearing, but rather a nuisance at this point. I assure you I will get it, but it may take a minute or two.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        K 2 Replies Last reply Reply Quote 0
                        • K
                          Kiweegie @Tom Elliott
                          last edited by

                          @Tom-Elliott Cheers Tom, appreciate the effort.

                          1 Reply Last reply Reply Quote 0
                          • K
                            Kiweegie @Tom Elliott
                            last edited by

                            @Tom-Elliott Hi Tom just wanted to add some other issues found since upgrading to latest release (4324).

                            Clicking the Create New Host button results in a page which resolves to http://FQDN_of_FOGServer/fog/management/index.php?node=host&sub=add and just states

                            “Add new host definition”

                            List hosts and edit existing hosts works as expected. Create new User and Create new Group also working so looks like its limited to the Hosts entry.

                            Similarly if I try and export Hosts list to csv using Export Hosts button I get a Server 500 error in Chrome, a blank page in Firefox. Presume this is linked to the Snapins issue?

                            Happy to test other things, provide logs etc just let me know what you need from me.

                            regards Kiweegie.

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @Kiweegie
                              last edited by

                              @Kiweegie I’m not seeing any issues with creating a new host on my end. Is there any information in your apache error logs? Is it possible you have the location plugin and I messed something up there?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott
                                last edited by

                                Found the create new host issue was related to the location plugin.

                                I have pushed a fix for this now. Thanks.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                K 1 Reply Last reply Reply Quote 0
                                • K
                                  Kiweegie @Tom Elliott
                                  last edited by

                                  @Tom-Elliott HI Tom

                                  Pulled down latest git version and the host element is resolved, thanks. Snapin deletion remains an issue though, is that expected?

                                  regards Kiweegie.

                                  K Tom ElliottT 3 Replies Last reply Reply Quote 0
                                  • K
                                    Kiweegie @Kiweegie
                                    last edited by

                                    @Kiweegie said:

                                    @Tom-Elliott HI Tom

                                    Pulled down latest git version and the host element is resolved, thanks. Snapin deletion remains an issue though, is that expected?

                                    regards Kiweegie.

                                    Additionally the Host Export function is still returning server error. Apache log below.

                                    tail /var/log/httpd/error_log

                                    [Fri Nov 13 13:44:05 2015] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.6.15 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips configured -- resuming normal operations
[Fri Nov 13 13:46:24 2015] [error] [client 10.166.137.20] PHP Fatal error:  Uncaught exception 'Exception' with message 'FOGFTP: Failed to connect. Host: 10.166.141.32, Error: Undefined variable: whereArrayAnd' in /var/www/html/fog/lib/fog/FOGFTP.class.php:26\nStack trace:\n#0 /var/www/html/fog/lib/pages/SnapinManagementPage.class.php(224): FOGFTP->connect()\n#1 [internal function]: SnapinManagementPage->edit()\n#2 /var/www/html/fog/lib/fog/FOGPageManager.class.php(67): call_user_func(Array)\n#3 /var/www/html/fog/management/index.php(24): FOGPageManager->render()\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGFTP.class.php on line 26, referer: http://<fog IP address>/fog/management/index.php?node=snapin&sub=list
[Fri Nov 13 13:47:45 2015] [error] [client 10.166.137.20] PHP Fatal error:  Call to undefined method AddLocationHost::subObjectIDs() in /var/www/html/fog/lib/plugins/location/hooks/AddLocationHost.hook.php on line 59, referer: http://<fog IP address>/fog/management/index.php?node=host&sub=import
[Fri Nov 13 13:47:56 2015] [error] [client 10.166.137.20] PHP Fatal error:  Call to undefined method AddLocationHost::subObjectIDs() in /var/www/html/fog/lib/plugins/location/hooks/AddLocationHost.hook.php on line 59, referer: http://<fog IP address>/fog/management/index.php?node=host&sub=import
[Fri Nov 13 13:50:14 2015] [error] [client 10.166.137.20] PHP Fatal error:  Call to undefined method AddLocationHost::subObjectIDs() in /var/www/html/fog/lib/plugins/location/hooks/AddLocationHost.hook.php on line 59, referer: http://<fog IP address>/fog/management/?node=host
[Fri Nov 13 13:50:30 2015] [error] [client 10.166.137.20] PHP Fatal error:  Uncaught exception 'Exception' with message 'FOGFTP: Failed to connect. Host: 10.166.141.32, Error: Undefined variable: whereArrayAnd' in /var/www/html/fog/lib/fog/FOGFTP.class.php:26\nStack trace:\n#0 /var/www/html/fog/lib/pages/SnapinManagementPage.class.php(224): FOGFTP->connect()\n#1 [internal function]: SnapinManagementPage->edit()\n#2 /var/www/html/fog/lib/fog/FOGPageManager.class.php(67): call_user_func(Array)\n#3 /var/www/html/fog/management/index.php(24): FOGPageManager->render()\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGFTP.class.php on line 26, referer: http://<fog IP address>/fog/management/index.php?node=snapin&sub=list
                                    1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott @Kiweegie
                                      last edited by

                                      @Kiweegie I am still aware of the snapins being an issue as well as images and I have fixed the deletion of them on my side and just working out a couple other bugs.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott @Kiweegie
                                        last edited by

                                        @Kiweegie said:

                                        Pulled down latest git version and the host element is resolved, thanks. Snapin deletion remains an issue though, is that expected?

                                        Hopefully all of the errors you presented are now properly fixed. Thanks.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        K 1 Reply Last reply Reply Quote 0
                                        • K
                                          Kiweegie @Tom Elliott
                                          last edited by

                                          @Tom-Elliott Hi Tom, really appreciate the effort you’v put in to resolve this. I can confirm that the Host Export button now works as expected. Everything bar one is now functional as far as I can tell.

                                          Edit of the snapin i wish to remove/mark as unprotected shows blank page. Log file element below will hopefully help you pinpoint issue.

                                          [Fri Nov 13 15:50:17 2015] [error] [client 10.166.137.20] PHP Fatal error:  Uncaught exception 'Exception' with message 'FOGFTP: Failed to connect. Host: <storage_server_IP>, Error: Undefined variable: whereArrayAnd' in /var/www/html/fog/lib/fog/FOGFTP.class.php:26\nStack trace:\n#0 /var/www/html/fog/lib/pages/SnapinManagementPage.class.php(224): FOGFTP->connect()\n#1 [internal function]: SnapinManagementPage->edit()\n#2 /var/www/html/fog/lib/fog/FOGPageManager.class.php(67): call_user_func(Array)\n#3 /var/www/html/fog/management/index.php(24): FOGPageManager->render()\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGFTP.class.php on line 26, referer: http://10.166.141.31/fog/management/index.php?node=snapin&sub=list

                                          Line it refers to reads as

                                           throw new Exception(sprintf('%s: Failed to connect. Host: %s, Error: %s', get_class($this), $this->get('host'), $error['message']));

                                          cheers, Kiweegie

                                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @Kiweegie
                                            last edited by

                                            @Kiweegie I believe you may happen to just have a bad snapin.

                                            Can you actually remove it yourself from the information? It’s looking for a variable that hit should not ever be able to see.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            K 1 Reply Last reply Reply Quote 0
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