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Image upload stuck at 99%

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FOG Problems
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  • T
    Tim618
    last edited by Feb 6, 2015, 2:56 PM

    When trying to upload an image in for 1.2.0 on ubuntu 12.04 it says task complete image uploaded but it never goes away from active tasks and the screen is black with stars down the middle. This is a windows 7 64 bit image that is multiple partition single disk on a dell m4800 laptop on a 500 gb hybrid hdd. . . usually the system reboots and its good to go. I’m afraid to try to deploy to other systems because it doesn’t look like it has uploaded completely.

    [url=“/_imported_xf_attachments/1/1655_2.JPG?:”]2.JPG[/url][url=“/_imported_xf_attachments/1/1656_1.JPG?:”]1.JPG[/url][url=“/_imported_xf_attachments/1/1657_3.JPG?:”]3.JPG[/url]

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    • T
      Tom Elliott
      last edited by Feb 6, 2015, 3:14 PM

      Have you ensured FTP works?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • T
        Tim618
        last edited by Feb 6, 2015, 3:15 PM

        Tom thanks for the quick reply…I have successfully uploaded images in the past…how would i ensure that it is working correctly?

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        • T
          Tom Elliott
          last edited by Feb 6, 2015, 3:17 PM

          Run the commands on FOG server:

          [code]ftp localhost[/code]

          Enter the corresponding username and password for the linux fog user:

          username: fog
          password: whateveritis

          The password can be found in GUI:

          Storage Management Page-><Your relevant node>Management Password.

          Click the eye to see your password in clear text.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • T
            Tim618
            last edited by Feb 6, 2015, 3:20 PM

            looks like it was successful…?..

            [url=“/_imported_xf_attachments/1/1658_4.JPG?:”]4.JPG[/url]

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            • T
              Tom Elliott
              last edited by Feb 6, 2015, 3:27 PM

              Anything in the error logs?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • T
                Tim618
                last edited by Feb 6, 2015, 3:30 PM

                are you looking for a specific log in /var/log/apache2? Somewhere else? There are a lot in there…

                [url=“/_imported_xf_attachments/1/1659_5.JPG?:”]5.JPG[/url]

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                • T
                  Tom Elliott
                  last edited by Feb 6, 2015, 3:33 PM

                  Look at my signature!

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                  • T
                    Tim618
                    last edited by Feb 6, 2015, 3:41 PM

                    definitely has errors…

                    [url=“/_imported_xf_attachments/1/1660_error.txt?:”]error.txt[/url]

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                    • T
                      Tim618
                      last edited by Feb 6, 2015, 3:42 PM

                      and my apologies about the signature…i saw the folder location but didn’t see the error.log listed . . heh…my bad!

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                      • T
                        Tom Elliott
                        last edited by Feb 6, 2015, 3:52 PM

                        And,

                        As you’re on 1.2.0, can you edit the file:

                        /var/www/fog/commons/init.php

                        Right before the $FOGFTP line can you put:
                        [php]ini_set(‘memory_limit’,‘256M’);[/php]

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                        • T
                          Tim618
                          last edited by Feb 6, 2015, 4:01 PM

                          Tom,

                          I think i did it correctly…attached.

                          [url=“/_imported_xf_attachments/1/1661_6.JPG?:”]6.JPG[/url]

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                          • T
                            Tim618
                            last edited by Feb 6, 2015, 4:45 PM

                            should i try uploading again?

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                            • T
                              Tom Elliott
                              last edited by Feb 6, 2015, 4:54 PM

                              Did the system reboot?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                              • T
                                Tim618
                                last edited by Feb 6, 2015, 4:57 PM

                                it did not should i reboot the fog server

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                                • T
                                  Tom Elliott
                                  last edited by Feb 6, 2015, 5:08 PM

                                  I would not.

                                  If you want you can give me more recent error log?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                  • T
                                    Tim618
                                    last edited by Feb 6, 2015, 6:25 PM

                                    this is the newest one

                                    [url=“/_imported_xf_attachments/1/1663_newlog.txt?:”]newlog.txt[/url]

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                                    • T
                                      Tom Elliott
                                      last edited by Feb 6, 2015, 6:33 PM

                                      You want to restart and try again if possible (restart the one uploading the image, not the fog server.)

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                      • T
                                        Tim618
                                        last edited by Feb 6, 2015, 6:38 PM

                                        ok no problem, i have the laptop uploading the image once again…should take about an hour.

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                                        • T
                                          Tom Elliott
                                          last edited by Feb 6, 2015, 6:40 PM

                                          Cool, if it doesn’t help (as I’ll be heading home) can you Convo me with your email address?

                                          I’d much prefer to get realtime info to help narrow and correct the issue.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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