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Install/update your databse schema - blank page

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  • T
    Tom Elliott
    last edited by Jan 13, 2015, 3:53 PM

    It seems a little odd to me that /opt/fog/snapins doesn’t exist at this point. Are you fresh installing?

    And yes, update to 2890.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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    • C
      Chris Shanks
      last edited by Jan 13, 2015, 3:56 PM

      I have been fresh installing yes, I have always presumed svn can be installed without fog as a precursor?

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      • T
        Tom Elliott
        last edited by Jan 13, 2015, 4:00 PM

        Yes it can, I just thought you were upgrading on a prior successful install. If it’s fresh and waiting for the DB Schema, the reason /opt/fog doesn’t exist (or /opt/fog/snapins for that matter) is simply because it hasn’t ever been installed yet. Just useful to know what’s going on. Sorry about my failure.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • C
          Chris Shanks
          last edited by Jan 13, 2015, 4:05 PM

          No need to apologise at all, fog is an amazing tool far more complicated than I could ever dream of! I am fascinated by it and would always help anyway I can. Slightly star struck that it is always you that comes to the rescue whenever I manage to break it given you appear to be so influential over the development of the svn.

          On other news when i stop fan-girling, have just checked out to svn 2890 - fresh install worked fine including the database scheme install update.

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          • T
            Tom Elliott
            last edited by Jan 13, 2015, 4:07 PM

            Nice, glad that you helped me find a bug and correct it.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • C
              Chris Shanks
              last edited by Jan 13, 2015, 4:09 PM

              You’re welcome Mr Tom. Until next time…

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              • A
                Alasdair Hatfield
                last edited by Jan 13, 2015, 9:14 PM

                Dear Tom,

                [COLOR=#000000]I hope you don’t mind me free riding on the back of this thread. You were helping me with the thread[/COLOR]
                [COLOR=#000000]“[URL=‘http://fogproject.org/forum/threads/updated-from-32-to-1-1-0-to-1-1-2-to-1-2-0-user-login-hist-page-blank.11301/unread’][COLOR=#000000]Updated from .32 to 1.1.0 to 1.1.2 to 1.2.0 - User Login Hist page blank” and one proposal was to upgrade to the SVN trunk. I took this option (I can always go back if needed)[/COLOR][/URL][/COLOR]

                [COLOR=#000000][URL=‘http://fogproject.org/forum/threads/updated-from-32-to-1-1-0-to-1-1-2-to-1-2-0-user-login-hist-page-blank.11301/unread’][COLOR=#000000]The problem I am currently facing is very much like Chris’s.[/COLOR][/URL][/COLOR]

                For other readers, the system is openSuSe.

                Following your advice in the other thread, I have upgraded to SVN 2890. The install is fresh (not on top of an old version). I have also removed the database.
                I step through the install and when I get to:

                [I]This can be done by opening a web browser and going to:[/I]
                [I] [url]http://10.1.2.253/fog/management[/url][/I]
                [I] Press [Enter] key when database is updated/installed.[/I]

                I duly go there and sit and wait and look at a blank page, which remains blank.
                To be clear, I understood that Chris saw something before the blank page. I do not see anything. Immediately blank.
                Up to then, the install appears to go without problems.

                Here are the log files:

                [B]Apache error_log[/B]
                AH00557: httpd2-prefork: apr_sockaddr_info_get() failed for juul
                AH00558: httpd2-prefork: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
                [Tue Jan 13 21:40:15.792878 2015] [ssl:warn] [pid 21334] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
                [Tue Jan 13 21:40:15.804895 2015] [mpm_prefork:notice] [pid 21334] AH00163: Apache/2.4.6 (Linux/SUSE) OpenSSL/1.0.1j PHP/5.4.20 configured – resuming normal operations
                [Tue Jan 13 21:40:15.804957 2015] [core:notice] [pid 21334] AH00094: Command line: ‘/usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -D FOREGROUND’
                [Tue Jan 13 21:42:09.841342 2015] [mpm_prefork:notice] [pid 21334] AH00170: caught SIGWINCH, shutting down gracefully
                AH00557: httpd2-prefork: apr_sockaddr_info_get() failed for juul
                AH00558: httpd2-prefork: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this message
                [Tue Jan 13 21:43:35.133904 2015] [ssl:warn] [pid 22078] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
                [Tue Jan 13 21:43:35.146543 2015] [mpm_prefork:notice] [pid 22078] AH00163: Apache/2.4.6 (Linux/SUSE) OpenSSL/1.0.1j PHP/5.4.20 configured – resuming normal operations
                [Tue Jan 13 21:43:35.146630 2015] [core:notice] [pid 22078] AH00094: Command line: ‘/usr/sbin/httpd2-prefork -f /etc/apache2/httpd.conf -D SYSTEMD -D FOREGROUND’
                mkdir: cannot create directory ‘/opt/fog/snapins/ssl/’: No such file or directory
                [Tue Jan 13 21:44:34.427524 2015] [php5:error] [pid 22099] [client 10.1.2.253:46616] PHP Fatal error: Call to undefined function openssl_pkey_get_private() in /srv/www/htdocs/fog/lib/fog/FOGCore.class.php on line 537

                [B]Apache access_log[/B]
                ::1 - - [13/Jan/2015:21:42:09 +0100] “OPTIONS * HTTP/1.0” 200 - “-” “Apache/2.4.6 (Linux/SUSE) OpenSSL/1.0.1j PHP/5.4.20 (internal dummy connection)”
                ::1 - - [13/Jan/2015:21:42:09 +0100] “OPTIONS * HTTP/1.0” 200 - “-” “Apache/2.4.6 (Linux/SUSE) OpenSSL/1.0.1j PHP/5.4.20 (internal dummy connection)”
                ::1 - - [13/Jan/2015:21:42:09 +0100] “OPTIONS * HTTP/1.0” 200 - “-” “Apache/2.4.6 (Linux/SUSE) OpenSSL/1.0.1j PHP/5.4.20 (internal dummy connection)”
                ::1 - - [13/Jan/2015:21:42:09 +0100] “OPTIONS * HTTP/1.0” 200 - “-” “Apache/2.4.6 (Linux/SUSE) OpenSSL/1.0.1j PHP/5.4.20 (internal dummy connection)”
                ::1 - - [13/Jan/2015:21:42:09 +0100] “OPTIONS * HTTP/1.0” 200 - “-” “Apache/2.4.6 (Linux/SUSE) OpenSSL/1.0.1j PHP/5.4.20 (internal dummy connection)”
                10.1.2.253 - - [13/Jan/2015:21:43:49 +0100] “GET /fog/management/ HTTP/1.1” 302 - “-” “Mozilla/5.0 (X11; Linux x86_64; rv:34.0) Gecko/20100101 Firefox/34.0”
                10.1.2.253 - - [13/Jan/2015:21:44:14 +0100] “GET /fog/management/?node=schemaupdater HTTP/1.1” 500 - “-” “Mozilla/5.0 (X11; Linux x86_64; rv:34.0) Gecko/20100101 Firefox/34.0”

                [B]mysql access log[/B]
                /usr/sbin/mysqld, Version: 5.5.33-MariaDB-log (openSUSE package). started with:
                Tcp port: 0 Unix socket: /var/run/mysql/mysql.sock
                Time Id Command Argument
                150113 21:44:14 1 Connect root@10.1.2.253 as anonymous on
                1 Query SET NAMES utf8
                1 Query SELECT vValue FROM schemaVersion LIMIT 1
                1 Quit
                150113 21:44:34 2 Connect root@10.1.2.253 as anonymous on
                2 Query SET NAMES utf8
                2 Query SELECT vValue FROM schemaVersion LIMIT 1
                2 Query SELECT * FROM globalSettings WHERE settingKey = ‘FOG_SNAPINDIR’ ORDER BY settingKey ASC
                2 Query SELECT * FROM globalSettings WHERE settingKey = ‘FOG_SNAPINDIR’ ORDER BY settingKey ASC
                2 Quit

                Do you have any ideas what is causing this blank page?

                Thanks!
                Alasdair[URL=‘http://fogproject.org/forum/threads/updated-from-32-to-1-1-0-to-1-1-2-to-1-2-0-user-login-hist-page-blank.11301/unread’][/URL]

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                • A
                  Alasdair Hatfield
                  last edited by Jan 13, 2015, 9:14 PM

                  BTW - yes SuSe does have selinux.

                  Alasdair

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                  • T
                    Tom Elliott
                    last edited by Jan 13, 2015, 10:07 PM

                    I don’t mind you piggy backing Alasdair, but what confounds me most on your particular setup is the white page all around. it’s almost like it can’t communicate with the mysql server to begin with. And firewall of some sort is blocking anything being displayed on the browser.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • T
                      Tom Elliott
                      last edited by Jan 13, 2015, 10:08 PM

                      Also, on your access log I see error code 302 (Page moved) are you using apache redirects?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • A
                        Alasdair Hatfield
                        last edited by Jan 14, 2015, 12:46 PM

                        Hello Tom,

                        The mysql access log suggests to me that attempts are being made to access the db server but something seems strange. The first query
                        [QUOTE]SELECT vValue FROM schemaVersion LIMIT 1[/QUOTE]
                        (after the SET statement)
                        seems to assume that a db already exists with tables.

                        Could it be that something in my installation is broken (probably by me) whereby the build up of the db ‘jumps in’ part way through instead of at the beginning with a ‘create database …’? Strange I know but I can’t explain the first entries in the log in another way. Should I be looking in schema.php for this?

                        I flushed the logs and then started the installation. I then posted the entire logs above.

                        The firewall should be completely down but I will check this again.

                        Error 302 is a puzzle. I am not using redirects. The Apache installation / configuration is about as simple as it can be. This is only on a test PC, not on an active server.
                        I will also flush the cache of the browser to be sure it isn’t carrying anything over.
                        What I do see in the browser (where one types an url in) is that
                        [QUOTE][url]http://localhost/fog/management[/url][/QUOTE]
                        does move itself on to
                        [QUOTE]/fog/management/?node=schemaupdater[/QUOTE]

                        I’ll keep searching 🙂

                        Alasdair

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                        • T
                          Tom Elliott
                          last edited by Jan 14, 2015, 1:11 PM

                          it should be moving to fog/management/index.php?node=schemaupdater

                          Why it’s removing the index.php part is a puzzle.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                          • A
                            Alasdair Hatfield
                            last edited by Jan 16, 2015, 8:49 PM

                            Dear Tom,

                            I can close this problem. Thanks for the support!

                            What I’ve done or learnt -

                            I’ve upgraded to svn 2906 just to be sure I have the latest and greatest.
                            I rechecked everything I had to patch to get it going on a SuSe platform. Although I didn’t find anything, Doing it again, I might have missed out a mistake I made last time.

                            I’ve found that if I enter
                            [QUOTE][url]http://localhost/fog/management/index.php[/url][/QUOTE]
                            then the redirect keeps the 'index.php
                            but if I enter
                            [QUOTE][url]http://localhost/fog/management[/url][/QUOTE]
                            then the redirect follows
                            However, this doesn’t appear to be a problem as the redirect now works and I get the page I expect.

                            I found that the new version needs me to enter the PHP SSL extension otherwise I get the error
                            [QUOTE]PHP Fatal error: Call to undefined function openssl_pkey_new() in /srv/www/htdocs/fog/lib/fog/FOGCore.class.php on line 522[/QUOTE]
                            in the apache error_log.

                            Installing this extension required me to restart the apache server.

                            Upon retrying, it all burst into life 🙂

                            Thanks again.

                            Onto the next challenge.
                            Alasdair

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