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    FOG Configuration page not loading

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    FOG Problems
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    • B
      blurk
      last edited by

      I’ve got FOG 1.2 installed on a box with Ubuntu 12.04. All is working great except for the FOG Configuration page in the UI. When I click the icon to jump to that page, all I get is a white screen. I’ve tried this on multiple computers/browsers with the same result. I’ve restarted apache/httpd and haven’t had any luck. Has anybody else seen this issue?

      Any advice would be appreciated. Let me know if I need to provide any more details.

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      • Tom ElliottT
        Tom Elliott
        last edited by

        When you get the white page can you give us some info on your Apache error logs?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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        • B
          blurk
          last edited by

          [quote=“Tom Elliott, post: 39358, member: 7271”]When you get the white page can you give us some info on your Apache error logs?[/quote]

          Thanks for the quick reply Tom. It looks like we have the culprit:

          “File does not exist: /var/www/assets, referer: [url]http://<IP>/fog/management/index.php?node=about[/url]”

          Sure enough, the file isn’t there. Is this something that should have been created during install?

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          • Tom ElliottT
            Tom Elliott
            last edited by

            Asset’s shouldn’t exist to begin with, but does it give a line to where it’s requesting assets?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • B
              blurk
              last edited by

              [quote=“Tom Elliott, post: 39360, member: 7271”]Asset’s shouldn’t exist to begin with, but does it give a line to where it’s requesting assets?[/quote]

              Not that I’m seeing. Each time I try to access the page, it generates three errors:

              File does not exist: /var/www/assets, referer: [url]http://<IP>/fog/management/index.php?node=about[/url]
              File does not exist: /var/www/assets, referer: [url]http://<IP>/fog/management/index.php?node=about[/url]
              File does not exist: /var/www/access, referer: [url]http://<IP>/fog/management/index.php?node=about[/url]

              Should I be looking somewhere other than the log file to get information on where it’s requesting assets?

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              • B
                blurk
                last edited by

                Found this gem while researching more over the weekend:
                [url]http://fogproject.org/forum/threads/cant-view-fog-configuration.10756/[/url]

                The site I was assisting with the FOG installation did have lightspeed running and it was blocking the contents of the page from loading. Setting an exception in lightspeed fixed it instantly. Thanks for all you guys do!

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