Force reboot from server?

[generallee989]

ok, so after creating the task to upload/download an image on the server, the host pc will not automatically reboot.

I have let it sit for 12 hours and no luck. Here is the log and what’s its doing.

7/17/2014 4:00 AM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 4:00 AM FOG::SnapinClient Module is active…
7/17/2014 4:00 AM FOG::SnapinClient No Tasks found for: F8:B1:56:A4:55:A9
7/17/2014 4:05 AM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 4:05 AM FOG::SnapinClient Module is active…
7/17/2014 4:05 AM FOG::SnapinClient No Tasks found for: F8:B1:56:A4:55:A9
7/17/2014 4:10 AM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 4:10 AM FOG::SnapinClient Module is active…
7/17/2014 4:10 AM FOG::SnapinClient Will NOT perform any snapin tasks because an image task exists for this host.
7/17/2014 4:15 AM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 4:15 AM FOG::SnapinClient Module is active…
7/17/2014 4:15 AM FOG::SnapinClient Will NOT perform any snapin tasks because an image task exists for this host.
7/17/2014 4:20 AM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 4:20 AM FOG::SnapinClient Module is active…
7/17/2014 4:20 AM FOG::SnapinClient Will NOT perform any snapin tasks because an image task exists for this host.
7/17/2014 4:26 AM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 4:26 AM FOG::SnapinClient Module is active…
7/17/2014 4:26 AM FOG::SnapinClient Will NOT perform any snapin tasks because an image task exists for this host.

How do I get it to reboot and start the image process?

[Tom Elliott]

Is TaskReboot enabled on the host?

[Tom Elliott]

Is it enabled globally as well?

[generallee989]

think so but not sure how to exactly check.

[Tom Elliott]

To check if it’s globally active, goto:
Service Management Page (looks like DJ volume knobs) Click Task Reboot link. Is the checkbox checked?

To check if it’s on the host, goto:
Host Management Page -> search/list all -> choose the host you are having issues with to edit (click the hostname) -> Service Settings link. Is the Task Reboot service checked there?

[generallee989]

Its enabled on the “Host Management > Host Name > Service Settings > Service Configuration” tab on the server.

It is checked globally also.

Is there one on the host I need to find?

I have all services check on the host service tab.

[Tom Elliott]

Can you try unsetting the service modules for the host. Save/update, then enable them all and save/update host.

[generallee989]

Thanks for all this help Tom,

I did as you asked with no luck. This is what its saying again when I create an image task after the reboot reset.

7/17/2014 11:15 PM FOG::SnapinClient Module is active…
7/17/2014 11:15 PM FOG::SnapinClient No Tasks found for: F8:B1:56:A4:55:A9
7/17/2014 11:21 PM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 11:21 PM FOG::SnapinClient Module is active…
7/17/2014 11:21 PM FOG::SnapinClient No Tasks found for: F8:B1:56:A4:55:A9
7/17/2014 11:26 PM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 11:26 PM FOG::SnapinClient Module is active…
7/17/2014 11:26 PM FOG::SnapinClient Will NOT perform any snapin tasks because an image task exists for this host.
7/17/2014 11:31 PM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 11:31 PM FOG::SnapinClient Module is active…
7/17/2014 11:31 PM FOG::SnapinClient Will NOT perform any snapin tasks because an image task exists for this host.
7/17/2014 11:36 PM FOG::SnapinClient Attempting to connect to fog server…
7/17/2014 11:36 PM FOG::SnapinClient Module is active…
7/17/2014 11:36 PM FOG::SnapinClient Will NOT perform any snapin tasks because an image task exists for this host.

[generallee989]

I was able to get a .bat file to run in the snapin to reboot the PC. (shutdown -r)

[generallee989]

ok, still no luck.

I install a clean/fresh windows 7 OS and then installed Fogservice/prep/crypt

All the setting are correct. Disabled ‘task reboot’ globally and for host settings. Enabled ‘task reboot’.

Bios is set to WOL/magic packet

Thought I read somewhere, do I need to set up a generic user specific for FOG?
Does the host PC need to be in sleep state or idle for x number of time?

FOG v 1.1.2
Ubuntu 12.04

[Valmar Kuristik]

Having the same problem. Images upload and download nicely, just no luck with getting hosts to reboot with instant image task scheduled. Reboot service is enabled everywhere and client installed. WoL is not working either, even though it’s enabled in bios and Windows drivers.