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Deploy OK, but system won't boot (stays looping in Fog menu)

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FOG Problems
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  • B
    Baite
    last edited by May 30, 2014, 12:16 PM

    Hello to all of you who are reading this thread.
    After some fighting, I managed to have Fog working: computers can acess and register themselves in Fog, I can upload images, and so on.
    The problem is only in the deployment of images… they are deployed well, but then, when I restart those machines after having their new image, they won’t boot: the Fog menu appears, have a time countdown (3s) and then the menu appears again.
    Can anyone tell me what to do? I read somewhere about some code we could add… but don’t know if that’s for my situation.

    All images are ok, since I made an Acronis image (from the same computer I uploaded the image), and when I deploy this Acronis TrueImage manually, it all goes well: computer starts, name is changed, it’s added to Active Directory… it’s just the Fog deployment that makes this computers not to boot.

    Thank you for all your help.

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    • T
      Tom Elliott
      last edited by May 30, 2014, 12:19 PM

      Change the Exit type in FOG Configuration -> PXE Menu -> Boot Exit Type. It’s probably set to Sanboot Style, change it to Exit style.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • B
        Baite
        last edited by May 30, 2014, 12:46 PM

        Ok, now it leaves the Foog menu, but all I get is a blank screen (with a white small dash in some of the computers)

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        • T
          Tom Elliott
          last edited by May 30, 2014, 12:51 PM

          My guess, the images are set to UEFI boot but trying to go through pure legacy modes?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • G
            Gilou
            last edited by May 30, 2014, 12:52 PM

            Does it work when you reboot and force it to boot on the hard drive from the bios/boot menu?

            I have a lot of new Dell machines that won’t boot off the disk if they started using PXE, and PXE tells them to use the disk… There’s some doc about it, but it’s annoying as hell 🙂

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            • T
              TheKoR
              last edited by May 30, 2014, 1:31 PM

              Try to deploy in sata mode : IRRT, and then reboot in AHCI for win7 and Compatible for XP

              Ubuntu 13.10 - Fog 1.3.0
              XEON E5630 - 16 Go - 6To raid 5
              Best download : 22Go in 23 sec
              Avg rate : 4.5G/min on 20 unicasts at same time

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              • B
                Baite
                last edited by May 30, 2014, 1:43 PM

                [quote=“Gilou, post: 28631, member: 3221”]Does it work when you reboot and force it to boot on the hard drive from the bios/boot menu?

                I have a lot of new Dell machines that won’t boot off the disk if they started using PXE, and PXE tells them to use the disk… There’s some doc about it, but it’s annoying as hell :)[/quote]
                No… if I force boot from HDD in BIOS, it also won’t boot… keeps returning to BIOS

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                • B
                  Baite
                  last edited by May 30, 2014, 1:44 PM

                  [quote=“Tom Elliott, post: 28629, member: 7271”]My guess, the images are set to UEFI boot but trying to go through pure legacy modes?[/quote]
                  What do you mean by “are set to UEFI boot”? I uploaded the image from a PC with legacy mode enabled.

                  1 Reply Last reply Reply Quote 0
                  • B
                    Baite
                    last edited by May 30, 2014, 1:46 PM

                    [quote=“TheKoR, post: 28634, member: 24285”]Try to deploy in sata mode : IRRT, and then reboot in AHCI for win7 and Compatible for XP[/quote]
                    What do you mean with SATA mode? You mean I should create the image withouth AHCI enabled and then after uploading it, I may enable AHCI again? I am trying to deploy Windows 7 Enterprise images (x64)

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                    • T
                      TheKoR
                      last edited by May 30, 2014, 1:50 PM

                      AHCI -> Create
                      IRRT -> Deploy
                      AHCI -> Reboot

                      I have the problem with e6400 with old bios version

                      Ubuntu 13.10 - Fog 1.3.0
                      XEON E5630 - 16 Go - 6To raid 5
                      Best download : 22Go in 23 sec
                      Avg rate : 4.5G/min on 20 unicasts at same time

                      1 Reply Last reply Reply Quote 0
                      • T
                        Tom Elliott
                        last edited by May 30, 2014, 1:50 PM

                        [quote=“Baite, post: 28642, member: 24308”]What do you mean by “are set to UEFI boot”? I uploaded the image from a PC with legacy mode enabled.[/quote]

                        Good, that’s how you’re supposed to do it, but the system that’s trying to boot ALSO needs to be in legacy mode.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • B
                          Baite
                          last edited by May 30, 2014, 2:26 PM

                          [quote=“Tom Elliott, post: 28647, member: 7271”]Good, that’s how you’re supposed to do it, but the system that’s trying to boot ALSO needs to be in legacy mode.[/quote]
                          It also is in Legacy mode…
                          Just deployed new image now, and still not working.

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                          • B
                            Baite
                            last edited by May 30, 2014, 2:42 PM

                            [quote=“TheKoR, post: 28645, member: 24285”]AHCI -> Create
                            IRRT -> Deploy
                            AHCI -> Reboot

                            I have the problem with e6400 with old bios version[/quote]
                            Well, my system was AHCI when I created the image…
                            What do you mean with IRRT? In my BIOS I only have IDE/AHCI/Disabled modes in SATA mode selection.

                            1 Reply Last reply Reply Quote 0
                            • B
                              Baite
                              last edited by May 30, 2014, 2:44 PM

                              [quote=“Gilou, post: 28631, member: 3221”]Does it work when you reboot and force it to boot on the hard drive from the bios/boot menu?

                              I have a lot of new Dell machines that won’t boot off the disk if they started using PXE, and PXE tells them to use the disk… There’s some doc about it, but it’s annoying as hell :)[/quote]
                              But if I deploy the images manually using other software (Acronis TrueImage) with PXE active, they boot nicely.

                              1 Reply Last reply Reply Quote 0
                              • B
                                Baite
                                last edited by May 30, 2014, 3:25 PM

                                [quote=“Baite, post: 28657, member: 24308”]But if I deploy the images manually using other software (Acronis TrueImage) with PXE active, they boot nicely.[/quote]
                                UPDATE: If I deploy the images manually with Acronis TrueImage, I get them to BOOT but ONLY forcing boot from HDD through BIOS. It does not wboot if going through PXE.

                                Any suggestion?

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                                • T
                                  Tom Elliott
                                  last edited by May 30, 2014, 3:49 PM

                                  Try upgrading the BIOS and see if that helps out.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • B
                                    Baite
                                    last edited by May 30, 2014, 4:17 PM

                                    [quote=“Tom Elliott, post: 28673, member: 7271”]Try upgrading the BIOS and see if that helps out.[/quote]
                                    Thank you for all your help so far, Tom.
                                    BIOS is already latest version… that was one of the first things I checked.

                                    I had to change the Exit type in FOG Configuration -> PXE Menu -> Boot Exit Type back to Sanboot Style, because in Exit style no computer could boot with PXE active.

                                    All of this leads me back to one thing: my images aren’t getting deployed properly, as I assumed.

                                    Read something about MBR and GPT. Does Fog support GPT partitions? I read that if we were using an EFI BIOS, Windows automaticaly creates partitions in GPT mode… is this correct? Could this be the problem?

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                                    • B
                                      Baite
                                      last edited by May 30, 2014, 4:22 PM

                                      [quote=“Baite, post: 28665, member: 24308”]UPDATE: If I deploy the images manually with Acronis TrueImage, I get them to BOOT but ONLY forcing boot from HDD through BIOS. It does not wboot if going through PXE.

                                      Any suggestion?[/quote]
                                      This gets fixed by changing from Exit mode back to Sanboot mode.
                                      So I assume the problem is another - related with deployment of images or the image itself (Fog not supporting something that exists in the image).
                                      Image is from single disk, with severall partitions. Chose that type of image when creting it in Fog (single disk, multiple partition).
                                      As I posted in other place, can it be related to GPT/MBR?

                                      I’m creating a new image only with Windows 7 Enterprise x64 to test deployment and see if it works. I will post results soon.

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                                      • B
                                        Baite
                                        last edited by May 30, 2014, 5:28 PM

                                        Created simple image (just Windows 7 Enterprise)… no drivers, nothing else.
                                        Uploaded image to Fog (image created with “Multiple Partition Image - Single Disk (Not Resizable)”.
                                        Then, on te same computer with exactly the same settings, deployed image and after Fog menu… nothing (keeps returning to Fog menu).
                                        Booted with the same DVD media I used to install Windows, and when I press “Rapair computer”, it says this System Recovery Options version is not compatible with the Windows version your trying to repair (…)".
                                        Really stuck here, and desperetly needing to have my new 35 machines working for teaching purposes…

                                        Any help is really welcome. Thank you guys for being available…

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                                        • B
                                          Baite
                                          last edited by May 30, 2014, 5:31 PM

                                          Checked /image and all images are there (filetype d1.mbr and d1p1.img + d1p2.img + d1p3.img).
                                          Permissions are 777

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