FOG Client Linux Installation Failed CA certificate 403 forbidden using sudo mono SmartInstaller.exe

[amitsi2x]

Hi
I have followed this https://docs.fogproject.org/en/latest/kb/reference/fog-client-installation-options/#linux-client to Install SmartInstaller.exe in Linux Ubuntu v.22.04.5, and while Fog server pinning it gets failed throwing 403 forbidden while downloading CA certificate.

The installation is like this…

sudo mono SmartInstaller.exe

…#######:.    …,#,…     .::##::.
               .:######          .:;####:…;#;…
               …##…        …##;,;##::::.##…
                  ,#          …##…##:::##     …::
                  ##    .::###,##.   . ##.::#.:######::.
               …##:::###::…#. …  .#…#. #…#:::.
               …:####:…    …##…##::##  …  #
                   #  .      …##:,;##;:::#: … ##…
                  .#  .       .:;####;::::.##:::;#:…
                   #                     …:;###…

###########################################
               #     FOG                                 #
               #     Free Computer Imaging Solution      #
               #                                         #
               #     https://www.fogproject.org/         #
               #                                         #
               #     Credits:                            #
               #     https://fogproject.org/Credits      #
               #     GNU GPL Version 3                   #
               ###########################################
               #           FOG Service Installer         #

------------------------------------License-----------------------------------

FOG Service Copyright 2014-2023 FOG Project
This program comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to redistribute it under certain
conditions. See your FOG server under ‘FOG Configuration’ -> ‘License’ for
further information.

----------------------------------Information---------------------------------

Version…0.13.0
OS…Linux
Current Path…/root
Install Location…/opt/fog-service
Systemd…True
Initd…False

-----------------------------------Configure----------------------------------

FOG Server address [default: fogserver]: <FOG_SERVER_IP>
Webroot [default: /fog]:
Enable tray icon? [Y/n]:                 Y

Your hostname is <MY_SYSTEM_NAME>
This exceeds the 15 character limit.
Auto registration will not run until this is fixed.
Press ENTER to proceed with installation.
Version…0.13.0

Start FOG Service when done? [Y/n]:      S…Linux

----------------------------------Installing----------------------------------

Getting things ready…[Pass]
Installing files…[Pass]
Saving Configuration…[Pass]
Applying Configuration…[Pass]
Pinning FOG Project…[Pass]
Pinning Server…[Fail]

Installation failed, cleaning system

-----------------------------------Uninstall----------------------------------

Uninstalling…[Pass]

-----------------------------------Finished-----------------------------------

See /root/SmartInstaller.log for more information.

The SmartInstaller logs are like this :

3/18/2025 3:13:20 PM Installer Settings successfully saved in /opt/fog-service/settings.json
3/18/2025 3:13:20 PM Middleware::Communication Download: http://<FOG_SERVER_IP>/fog/management/other/ca.cert.der
3/18/2025 3:13:21 PM Middleware::Communication ERROR: Could not download file
3/18/2025 3:13:21 PM Middleware::Communication ERROR: The remote server returned an error: (403) Forbidden.
3/18/2025 3:13:21 PM Installer Could not download server CA cert from FOG server

I have configured Apache as well.
I can download this certificate manually to test 403 issue and it downloads the file in the system using this link http://<FOG_SERVER_IP>/fog/management/other/ca.cert.der

But, it fails while mono installation throwing 403 error.

I’m hoping for a solution here.
Looking forward…
Thanks.