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Help me to get rid of the ask search toolbar

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Windows Problems
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  • A
    alexvidakovic
    last edited by Sep 18, 2013, 8:07 AM

    Ask search toolbar takes over my chrome homepage somehow, it is difficult to get rid of it, i also ask this for help, someone give me a removal guide link, [url=http://www.virus-delete.com/en/guides/browser-hijacker-removal/20130814-how-to-remove-ask-search-toolbar-through-isafe-virus-removal-tool.html]here[/url]
    But it requires to download sth, so can someone know whether it is reliable? , and my OS is windows 7, Please help!

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    • T
      Tom Elliott
      last edited by Sep 18, 2013, 11:02 AM

      This is a browser issue, not a FOG issue. Your computer woes don’t belong in the FOG Forums as you’ve done so here.

      To remove the Ask toolbar, you’ll need to uninstall it from the browser via Control Panel->Programs and Features->Uninstall a program Search for the ask tool bar and click uninstall.

      To just not have it viewable, Click the menu button right under the red X to close chrome (three lines) click settings. Choose the side bar option extensions and choose the ask toolbar from there and click uninstall. Sometimes it doesn’t show there, so I’m thinking uninstall through Control panel is more useful to you in this manner.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • E
        EricFromAsk
        last edited by Sep 19, 2013, 7:19 PM

        Thanks Tom - that’s very good advice. In addition, we also offer a very handy removal utility for our toolbar in the unlikely event it doesn’t nicely uninstall from Programs Features. The utility is available here:

        [url]http://help.ask.com/link/portal/30015/30018/Article/1/How-do-I-remove-the-Ask-com-Toolbar[/url]

        Best,
        Eric
        Ask.com

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