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Dell Service Tag

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  • K
    krodami
    last edited by Oct 16, 2012, 8:09 PM

    I recently discovered FOG and love the idea of it. Since the company i work for is beyond cheap when it comes to IT support. I have to rely heavily on Open Source Software. After a few bumps i have successfully deployed my first image. However upon doing so i ran into another issue.

    I am working with Dell PC’s, specifically Vostro 200’s. When i deployed the image it seems something happened and the dell website can no longer detect the Service Tag #. This is not a critical issue, but I would like to know what i did wrong.

    The Uploaded system was setup and then installed the OS, software, and updates; then ran windows vista sysprep, Out-of-the-box experience /Generalized.

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    • W
      Wael Sherif
      last edited by Oct 19, 2012, 8:15 PM

      I guess this has nothing to do with FOG, could be error in the dell software

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      • J
        Jeremy Gravel
        last edited by Oct 20, 2012, 9:57 PM

        I tried on all my dells and the website picks up on them but I have the Dell software installed that relates the info from the bios to the machine. you may be missing that small part.

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        • M
          maltobelli
          last edited by Oct 25, 2012, 4:54 PM

          I believe the part you need on your image is OMCI, which allows WMI access to Dell BIOS level functions.

          [CODE]http://search.dell.com/results.aspx?s=biz&c=us&l=en&cs=555&k=OMCI&cat=sup[/CODE]

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