Downloading binaries needed..... Failed!

[Sebastian Roth]

@nvdp2002 said in Downloading binaries needed..... Failed!:

ERROR 1396 (HY000) at line 1: Operation ALTER USER failed for ‘root’@‘127.0.0.1’

This might be ok on Ubuntu. I am not exactly sure at the moment. We try different mysql commands at that stage and one or the other might fail.

Please take a picture of the installer output you see on screen as well so we know exactly where it fails.

[nvdp2002]

@Sebastian-Roth

Hi Sebastian, Sorry for the slow response.
Ive attached the log files.

That seems to have the same output.

foginstall.log fog_error_1.5.5.log

[Sebastian Roth]

@nvdp2002 The last we see in the log is Is the MySQL password blank? (Y/n) - how do you answer the question? Do you know the password of your database? Is it blank or set?