Some clients disappear from web interface but are still present in databse
-
Oops, just seen this - I guess I was searching for the wrong things - although I ended up doing everything else mentioned here…
I’ll watch with intrigue…
-
@Claude-Girard @Matthieu-Jacquart @Wayne-Workman @Trevelyan @Brian-David
I need the fog.log file from disappeared hosts (preferably relatively soon after they vanished). Logs from the new client will be most helpful. -
How do I send it ? MP ?
-
@Claude-Girard said:
How do I send it ? MP ?
Just upload it to the forums, @Jbob can get it that way.
-
Ok, I’m making a test : I empty database from all hosts and everything associated to hosts.
After that, I import all hosts with a csv file, and I’m putting them in their groups to modify parameters.
I started around 1 hour, for the moment all my hosts are still present… -
@Matthieu-Jacquart said:
I started around 1 hour, for the moment all my hosts are still present…
After restoring backup:
I deleted groups, and recreate them, include hosts in groups.
After 2 hours, hosts are still present.
But now some hosts dissapear from some groups. -
@Claude-Girard So what you’re saying is, everything was fine for nearly 2 hours, then they just started removing themselves? Do you have multiple nodes? If you do have multiples, are they all on the same revision?
-
@Tom-Elliott said:
@Claude-Girard So what you’re saying is, everything was fine for nearly 2 hours, then they just started removing themselves? Do you have multiple nodes? If you do have multiples, are they all on the same revision?
No, hosts are presents and stay presents, but some groups are modified, hosts disappear from group members only
-
@Claude-Girard WHEW
Thank you,
While that is an issue on it’s own, at least the host’s (themselves) are still in tact.
-
What are the steps I can take to attempt reproducing hosts losing their group associations?
-
@Tom-Elliott said:
@Claude-Girard WHEW
Thank you,
While that is an issue on it’s own, at least the host’s (themselves) are still in tact.
Yes that’s the most important
No time today but tomorrow I’ll give more infos about group issue.
I’ll do more tests because after my restore, I prefered clean database by deleting some hosts and recreating them.
The ones that leave group were not.
I’ll try to delete them and see if after recreate problem pesist. -
@Claude-Girard And good news:
My sql request:
SELECT * FROMhosts
WHEREhostID
NOT IN (SELECThmhostID
FROMhostMAC
)
hours ago !!!
returns 0 rows since last fog update, -
24 hours later, my 312 hosts are still in database and in web interface
-
I did make a commit earlier did reinsert the same type of problem. When informed, I reverted the code. I have re-reverted the code after testing many potential opportunities of the random delete issue. i’m not 100% it’s good to say, yay or nay, but from the limited potential I could test within, all seems to be normal.
This I have tried to “see it”
Add hosts to a group, with many updates at random times and settings.
Falsely having the client run tasks.
Properly having a client run tasks.
Updating the host directly (as well as others).
From different pages, insert the host or hosts as seen fit.
I’m not even seeing modules randomly appear or disappear.
Hopefully by the time i get in to work tomorrow I can put a solve setting on this thread.
-
Hopefully by the time i get in to work tomorrow I can put a solve setting on this thread.
Yes I think you can.
Hosts are still here !!!
I can’t reproduce group issue, during 1 hour I delete hosts from groups, include them in existing or new groups, modify by group image association, service settings, active directory, and snapins.
I lost 1 member in a group only one time, 66 members at start, and 65 after modifying settings in the group, not sure but I think after active directory settings.I decided to do that because I thought that after this bug my database was in an inconsistancy state.
I sent these 3 requests to my database:
SELECT * FROMhosts
WHEREhostID
NOT IN (SELECThmhostID
FROMhostMAC
)
Before update, I had a lot of rows in result, and growing. But now it’s ok.SELECT * FROM
hostMAC
WHEREhmhostID
NOT IN (SELECThostID
FROMhosts
)
Never had result, was ok and is still okSELECT * FROM
snapinAssoc
WHEREsaHostID
NOT IN (SELECThostID
FROMhosts
)
Returned a few rows in result, maybe not directly due to this bug, maybe this table was corrupted before.I think that tables refer to hosts by Mac adresses, except snapinAssoc table. Is it right ?
So with these 3 requests, I can find bad hosts and bad snapin assoc, and I delete them from database.
But maybe I forgot one or several tables to check ?Thank you for you job !
-
Alright, I’ve currently got git version 4682. I started from a fresh database and imported my hosts via a csv file, then I adjusted all my service settings. It’s been going for about two hours now, and all the hosts are still in the web interface. Also, I have yet to see any settings change in unpredictable ways. So far so good!
-
Then I’m going to solve the thread. As far as I can tell, all of the sources of reports of this horrendous problem are no more occurring on current trunk.
Thank you all for your patience with this.