Surface Pro 4 registration issues

[Tom Elliott]

Also, to my knowledge, you should not need the has_usb_nic=1 anymore.

[jwalt]

I am still getting the same issues.

my current config is…

Running Version 1.5.0-RC-9
SVN Revision: 6080
ipxe.efi
KERNEL ARGS removed

[Sebastian Roth]

@jwalt Try connecting an unmanaged mini switch to connect between client and network. Does that change anything?

[jwalt]

That is currently how i have it setup. I attempted with out the mini switch and had the same results.

Looking at the light on the dongle it stops flashing as soon as this line…

ACPI Error: Method parse/execution failed _SB.PCI0.UA02, AE_NOT_FOUND (20170531/psparse-550)

[Tom Elliott]

Did you install using git?

Meaning, can you please do:

As root of course:
cd /path/to/fog/repo
git pull
git checkout working
git pull
cd bin
./installfog.sh

[jwalt]

Those were the exact steps I did about 2 hours ago to get to the version I am currently on.

[jwalt]

This post is deleted!

[Tom Elliott]

The working is the important part. Right now, from what I can tell, you’re on dev-branch.

[jwalt]

@tom-elliott I am out of the office now I will try and get on the working tomorrow. What would be the best way to do that?

[Tom Elliott]

@jwalt Exactly the steps I just gave below.

[jwalt]

@tom-elliott

[Tom Elliott]

@jwalt Understood, does this mean the version you’re seeing is:

Running Version 64
SVN Revision: 6079

[jwalt]

@tom-elliott I appear to be on SVN Revision: 6080

[Avaryan]

Surface dongle model 1663 works, but I’ve also had this issue with the model 1821?-ish and the official docking station.

It’ll boot to FOG, but cannot deploy image or do inventory registration. Normal unplug/plugin trick didn’t work.

The 1663 model will work with latest ipxe without having to unplug.

[Sebastian Roth]

@Avaryan thanks for that. I somehow had the feeling that it could be adapter related.

Maybe this is too far off but possibly we can help make it work with this adapter too. We got as far as linux kernel trying to bring up the interface. So the first couple of hurdles were left behind already.

Can you please boot up a linux live CD or USB key, maybe ubuntu. Boot up and open a terminal window. There you run the following commands:

dmesg | grep eth
lsusb
ip addr show

Take a picture of all the outputs you see on screen and post here.

[Avaryan]

Had a Raspberry Pi next to me, so that’s what I used.

[Sebastian Roth]

@avaryan said in Surface Pro 4 registration issues:

Had a Raspberry Pi next to me, so that’s what I used.

You mean you connected the USB NIC to the raspberry?! Though this is a good idea to get the information it’s not the same as booting a linux live system on the surface to see if it works properly. My fault I didn’t explicitely say that I wanted to test this as well - see if a linux live system booting on that surface device can bring up the NIC properly.

So back to the pictures you posted. Thanks for that! To me it looks as if you’ve connected two differnet USB NICs at the same time. Both are detected but getting no link. Where they hooked up to the network? Do both USB NICs fail with FOG at the very same step? I’d guess it’s better to focus on one of the NICs to not mix things up too much.

[Avaryan]

@sebastian-roth said in Surface Pro 4 registration issues:

@avaryan said in Surface Pro 4 registration issues:

Had a Raspberry Pi next to me, so that’s what I used.

You mean you connected the USB NIC to the raspberry?! Though this is a good idea to get the information it’s not the same as booting a linux live system on the surface to see if it works properly. My fault I didn’t explicitely say that I wanted to test this as well - see if a linux live system booting on that surface device can bring up the NIC properly.

So back to the pictures you posted. Thanks for that! To me it looks as if you’ve connected two differnet USB NICs at the same time. Both are detected but getting no link. Where they hooked up to the network? Do both USB NICs fail with FOG at the very same step? I’d guess it’s better to focus on one of the NICs to not mix things up too much.

There was only one USB NIC attached to the Raspberry Pi in these pictures. It was not connected to the internet.

I’ll have to download a live cd before I can test on the surface.

[Avaryan]

@Sebastian-Roth
Here is the output from the Surface device running Ubuntu 16.04 live CD. The Microsoft model 1821 dongle is being used to connect to the Internet.

ubuntu@ubuntu:~$ dmesg | grep eth
[    0.154336] ACPI Error: Method parse/execution failed [\_SB.PCI0.UA02] (Node ffff9112e68e3e60), AE_NOT_FOUND (20160930/psparse-543)
[   35.131648] cdc_ether 2-1.3:2.0 eth0: register 'cdc_ether' at usb-0000:00:14.0-1.3, CDC Ethernet Device, 94:9a:a9:86:4a:8f
[   35.132021] usbcore: registered new interface driver cdc_ether
[   35.136674] cdc_ether 2-1.3:2.0 enx949aa9864a8f: renamed from eth0
[   35.154528] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
[   35.154534] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
[   35.158223] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
[   35.160373] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
[   35.181749] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
[   99.544696] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
[   99.544714] cdc_ether 2-1.3:2.0 enx949aa9864a8f: kevent 12 may have been dropped
ubuntu@ubuntu:~$ lsusb
Bus 002 Device 004: ID 045e:0927 Microsoft Corp. 
Bus 002 Device 003: ID 2109:0812 VIA Labs, Inc. VL812 Hub
Bus 002 Device 002: ID 2109:0812 VIA Labs, Inc. VL812 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 1286:204c Marvell Semiconductor, Inc. 
Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 004: ID 6557:0122  
Bus 001 Device 003: ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 001 Device 002: ID 2109:2812 VIA Labs, Inc. VL812 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ubuntu@ubuntu:~$ ip addr show
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: wlp2s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
    link/ether bc:83:85:2d:ae:b2 brd ff:ff:ff:ff:ff:ff
3: enx949aa9864a8f: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP group default qlen 1000
    link/ether 94:9a:a9:86:4a:8f brd ff:ff:ff:ff:ff:ff
    inet 10.20.20.191/16 brd 10.20.255.255 scope global dynamic enx949aa9864a8f
       valid_lft 691071sec preferred_lft 691071sec
    inet6 fe80::3af8:8518:3f25:a167/64 scope link 
       valid_lft forever preferred_lft forever

Dongle is going through a powered USB hub, due to the Surface only having 1 USB port.

[jwalt]

I just purchased the Surface dongle model 1663. I will try again with that and get back with the results.