@Sebastian-Roth : then don’t rush for me. What I can do for now is install the fog client and then copy the modules.dll that uses codepage 850. I have already created a script that does this. I will use this script to roll out the Fog client to all existing workplaces with psexec.

@Sebastian-Roth Our plan was to roll out the clients by the end of this week. Thursday or Friday.

@Sebastian-Roth We would be happy with that.

@Sebastian-Roth We tested the DLLs and both are working fine for us.
My gut feeling says that codepage 850 is better, as it has more readable characters in it.

Can you implement this in a new version of the client, so that we can roll out the client via the MSI installer?

Thanks. I’ll test and let you know.

Great, thanks!

Hi Sebastian,
The suggested option: Control Panel > Region > Administrative Tab > Copy Settings indeed makes the extraction of the snapin pack work.

Especially, setting the option “Copy Settings -> to Welcome screen and system accounts” works for us.

But, as we’re starting to deploy the fog client on a number of existing machines, that would mean that we have to manually do that on all machines. I will see if we can automate that, but can you look if you can build it into the client as you suggested? I’m happy to test.

Hi,

We are trying to deploy a snapin pack, but when the fog client tries to unzip the snapin pack, we get this error.
I have read this post: https://forums.fogproject.org/topic/11616/snapinpack-snapinclient-error-1-is-not-a-supported-code-page-parameter-name-codepage as it looks quite the same we have. Our envrionment:

• Fog project 1.5.7
• Fog client 0.11.16
• Windows 10 Pro version 1809 and newer
• Language: English (United States)
• Keyboard: US English

I have tried to zip the snapin pack with various zip tools: 7zip, Windows builtin zip tool, download a zip from Gitlab (linux), but all gives the same error:

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 03/09/2019 14:05 Client-Info Client Version: 0.11.16
 03/09/2019 14:05 Client-Info Client OS:      Windows
 03/09/2019 14:05 Client-Info Server Version: 1.5.7
 03/09/2019 14:05 Middleware::Response Success
 03/09/2019 14:05 SnapinClient Running snapin Onetrail MailSignature Install
 03/09/2019 14:05 Middleware::Communication Download: http://fog.onetrail.net/fog/service/snapins.file.php?mac=1C:39:47:2E:F8:9B|E0:94:67:A6:E1:37|E2:94:67:A6:E1:36|00:FF:1E:AA:B0:FA|00:FF:52:22:4A:DF|00:FF:C9:DC:0C:28|00:FF:62:19:D9:92|E0:94:67:A6:E1:36&taskid=38
 03/09/2019 14:05 SnapinClient C:\Program Files (x86)\FOG\tmp\mailsignature-master.zip
 03/09/2019 14:05 SnapinClient Processing SnapinPack mailsignature-master.zip
 03/09/2019 14:05 SnapinClient Extracting SnapinPack
 03/09/2019 14:05 SnapinClient ERROR: 1 is not a supported code page.
Parameter name: codepage
 03/09/2019 14:05 Middleware::Communication URL: http://fog.onetrail.net/fog/service/snapins.checkin.php?taskid=38&exitcode=-1&mac=1C:39:47:2E:F8:9B|E0:94:67:A6:E1:37|E2:94:67:A6:E1:36|00:FF:1E:AA:B0:FA|00:FF:52:22:4A:DF|00:FF:C9:DC:0C:28|00:FF:62:19:D9:92|E0:94:67:A6:E1:36&newService&json
------------------------------------------------------------------------------

What else can we try?
Thanks in advance!
/Jurgen.

Hi Sebastian,

Thanks for the answer.
This was indeed the root cause.
On our Linux servers we set the umask to 0027 instead of 0022.
That has the consequence that /opt/fog did not have access permissions for the apache user as the R and X for others missed. Maybe an improvement for the installer as the other directories under /opt/fog have their rights set explicitely by the installer?

Hi,

I created a freshly installed CentOS7 host and I installed fogproject on it.

The installer runs fine and I can log in into Fog.
When I install the client on the first computer and try to register this computer in for, the registration fails and the client does not want to do anything like power management or execute a snapin.

In the logs of the client I get the following errors:

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 28/08/2019 13:33 Client-Info Client Version: 0.11.16
 28/08/2019 13:33 Client-Info Client OS:      Windows
 28/08/2019 13:33 Client-Info Server Version: 1.5.7
 28/08/2019 13:33 Middleware::Response ERROR: Unable to get subsection
 28/08/2019 13:33 Middleware::Response ERROR: Object reference not set to an instance of an object.
 28/08/2019 13:33 Service Sleeping for 61 seconds
 28/08/2019 13:34 Middleware::Communication URL: http://fog.onetrail.net/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 28/08/2019 13:34 Middleware::Response Success
 28/08/2019 13:34 Middleware::Communication URL: http://fog.onetrail.net/fog/management/index.php?sub=requestClientInfo&mac=1C:39:47:2E:F8:9B|E0:94:67:A6:E1:36|E0:94:67:A6:E1:37|E2:94:67:A6:E1:36|00:FF:1E:AA:B0:FA|00:FF:52:22:4A:DF|00:FF:C9:DC:0C:28|00:FF:62:19:D9:92&newService&json
 28/08/2019 13:34 Middleware::Authentication Waiting for authentication timeout to pass
 28/08/2019 13:35 Middleware::Communication Download: http://fog.onetrail.net/fog/management/other/ssl/srvpublic.crt
 28/08/2019 13:35 Data::RSA FOG Server CA cert found
 28/08/2019 13:35 Middleware::Authentication Cert OK
 28/08/2019 13:35 Middleware::Authentication No token found at C:\Program Files (x86)\FOG\token.dat, this is expected if the client has not authenticated before
 28/08/2019 13:35 Middleware::Authentication ERROR: Could not get security token
 28/08/2019 13:35 Middleware::Authentication ERROR: Could not find file 'C:\Program Files (x86)\FOG\token.dat'.
 28/08/2019 13:35 Middleware::Communication POST URL: http://fog.onetrail.net/fog/management/index.php?sub=requestClientInfo&authorize&newService
 28/08/2019 13:35 Middleware::Response Private key path not found
 28/08/2019 13:35 Middleware::Response Success
 28/08/2019 13:35 Middleware::Communication URL: http://fog.onetrail.net/fog/service/getversion.php?clientver&newService&json
 28/08/2019 13:35 Middleware::Communication URL: http://fog.onetrail.net/fog/service/getversion.php?newService&json

 28/08/2019 13:35 Service Creating user agent cache
 28/08/2019 13:35 Middleware::Response ERROR: Unable to get subsection
 28/08/2019 13:35 Middleware::Response ERROR: Object reference not set to an instance of an object.
 28/08/2019 13:35 Middleware::Response ERROR: Unable to get subsection
 28/08/2019 13:35 Middleware::Response ERROR: Object reference not set to an instance of an object.
 28/08/2019 13:35 Middleware::Response ERROR: Unable to get subsection
 28/08/2019 13:35 Middleware::Response ERROR: Object reference not set to an instance of an object.

This continues on an on.

Reading previous posts I check the rights of the key, but that seems to be OK.

[root@office-fogserver ssl]# pwd
/opt/fog/snapins/ssl
[root@office-fogserver ssl]# ls -lha
total 28K
drwxrwxrwx. 3 fogproject apache 4,0K 28 aug 14:03 .
drwxrwxrwx. 3 fogproject apache 4,0K 28 aug 14:02 ..
drwxrwxrwx. 2 fogproject apache 4,0K 28 aug 14:03 CA
-rwxrwxrwx. 1 fogproject apache  115 28 aug 14:03 ca.cnf
-rwxrwxrwx. 1 fogproject apache 1,7K 28 aug 14:03 fog.csr
-rwxrwxrwx. 1 fogproject apache  247 28 aug 14:03 req.cnf
-rwxrwxrwx. 1 fogproject apache 3,2K 28 aug 14:03 .srvprivate.key

SELinux has bee turned off.

I tried running installfog.sh -KY, the installer runs and ends fine, but it doesn’t solve my issue.

What can be wrong and where can I look?

Thanks in advance!
Jurgen.