@george1421 said in Some laptops cannot get past "Starting Windows":

we also develop our golden images on a vm, sysprep them and then capture with FOG. From there we use fog post install scripts to copy the appropriate drivers to the target computer during imaging. We previously instruct windows OOBE to look for drivers in a specific location when OOBE is running so the drivers get installed at that time. The system works pretty well. We support about 14 different hardware models in our fleet of computers (all Dell BTW).

Thanks for the info! That is what we would like to do as well. Where do you store the drivers folder and do you specify this location in the unattend.xml script? Could you possibly send a step-by-step procedure for doing this, or perhaps some more information on it? You can PM as well. That would be awesome!

Thanks!

@george1421 I am not sure if I responded to your question, but we are creating a master 7 windows image on Virtual Box. Then running sysprep. We have no unattend or setupcomplete.cmd currently in place. I am leaning towards the problem being with Mass storage drivers or something driver related considering the fact that we have no driver install set-up it is currently all done after via a CD. Would this be helpful? Or do you guys have any other driver tutorials that would point us in the right direction?

Thanks!

@FoSTerCyber said in Some laptops cannot get past "Starting Windows":

have ran into this before. The problem was that some of the settings in the BIOS were not the same as when the image was initially pulled. My issue was that the SATA settings on one was set to RAID and the other laptop was either set to ATA or AHCI. Hope this helps you.

Thanks for the suggestion! We create the image with-in VirtualBox, but have tried both settings and we are not configuring it for RAID.

@Quazz Yes, we use the generalize switch. @george1421 No, we install the AV post imaging.

@george1421 We are not quite sure how to inject the storage controllers in the master image. We looked for documentation to help with that but haven’t really found anything and are kind of fuzzy on the whole driver thing when it comes to fog . And yeah it just stops at starting windows forever.

@george1421 Thanks for the reply. I have updated FOG, tried all 3 different partition options and we still get stuck at the Starting Windows Screen. Could this have anything to do with the Mass Storage Drivers? Or should this just “work?” Thanks!

@Sebastian-Roth My apologies for getting back to you so late. I never received a notification of your reply. The Image type is “Single Disk - Resizable.”

Other options include:

• Multiple partition Image - Single Disk (Non-Resizable)
• Multiple partition Image - All Disks (Non-Resizable)
• Raw Image

Server

• FOG Version: 1.3.3 (bzImage Version: 4.10.9 bzImage32 Version: 4.9.1)
• OS: Kubuntu 14.04

Client

• Service Version: Service Pack 1
• OS: Windows 7 Pro

Description

Hi everyone,

We just set-up a fog server not too long ago. During imaging, some laptops are not getting past the “Starting Windows” screen. For example, a HP 6710B can be imaged just fine. However, a HP 6730B cannot get past the “Starting Windows” screen. We just have a bare bones Fog setup at this time and on the W7 Pro image we do not have any setup complete scripts or unattended files in place. Maybe that is our problem, but it is confusing why some laptops work and others don’t.

Thanks!