Client install issues - Legacy uninstall
-
@Wayne-Workman I am building a clean image as well. This image has a lot of individually installed software applications that I’d like not to have to re-install but if it’s the only option then it must be done. Everything else was working perfectly fine on the upgrade, except uninstalling the old Fog and installing the new version.
-
@kman1232 wow that’s a lot to do… why not build Win10 from scratch?
-
@kman1232 I should mention this image was upgraded to Windows 10 from a Windows 7 install. Now on the Windows 7 install and image the uninstall of the old client and install of the new client when perfect. I think I’m going to just re-install the Windows 7 image and uninstall the old client and install the new client and then upgrade to Windows 10.
-
@Tom-Elliott Unfortunately same result. I even tried running CCleaner.
-
@Tom-Elliott said in Client install issues - Legacy uninstall:
@kman1232 what if you reinstall the old and then uninstall from programs?
This is how I do it.
-
@kman1232 what if you reinstall the old and then uninstall from programs?
-
@Tom-Elliott Yes I have done restarts after each step. It would be interesting to know what the installer checks at the step “Checking for Legacy Client” As whatever that step in the installer is failing on my computer. There must be specific locations on the computer it is checking.
-
@kman1232 have you tried rebooting the system and retrying after that?
-
@Tom-Elliott Thanks for the reply Tom. It does not show up in Programs nor does it show in the Uninstall Programs list. I have a feeling some remnant is still in the registry but I don’t know where the old Fog client installs to.
-
Have you checked in programs to see if the old one still shows up?
-
@Wayne-Workman Yes I have tried that and still get the same result. The installer fails saying I need to uninstall the Legacy Client.
-
inside c:\program files x86 there should be a fog folder, try to delete that and then try again.