Checking in...Error on GIT 4728

[Marcus Allen]

Here is the access_log with a snippet around the host that is currently sitting on the checking in prompt. IP is 10.1.13.86

snippet.txt

I think the relevent line is this one:

10.1.13.86 - - [24/Sep/2015:09:08:28 -0400] "GET /fog/service/Pre_Stage1.php?mac=48:5b:39:5d:c0:5f&type=down HTTP/1.1" 500 - "-" "Wget/1.16.3 (linux-gnu)"

The problem is that the error log file doesnt start ANY errors until I did the upgrade to try and correct this, beginning at 9:13AM.

[Marcus Allen]

Sorry to keep blowing this up with more information, but I seem to have narrowed it down to this:

log.log

Looks like 500 errors, but I’m tailing the error log and I havent seen 1 error come up. I corrected the strpos() error first as that was hard to manage looking at.

EDIT:
OK - after running that specific line in a browser from my personal machine, I get the following message. Not sure if it helps at all though:

[Thu Sep 24 14:34:00.303317 2015] [:error] [pid 25564] [client 10.1.5.1:49202] PHP Fatal error:  Uncaught exception 'Exception' with message 'Invalid MAC Address!' in /var/www/html/fog/lib/fog/FOGBase.class.php:539\nStack trace:\n#0 /var/www/html/fog/lib/reg-task/TaskingElement.class.php(12): FOGBase->getHostItem(false)\n#1 [internal function]: TaskingElement->__construct('')\n#2 /var/www/html/fog/lib/fog/FOGBase.class.php(108): ReflectionClass->newInstance('')\n#3 /var/www/html/fog/service/Pre_Stage1.php(3): FOGBase->getClass('TaskQueue')\n#4 {main}\n  thrown in /var/www/html/fog/lib/fog/FOGBase.class.php on line 539

[Josetxu]

I’m having the same issue since GIT version 4758. I’ve updated today to version 4770 and this is the error I’m getting:

[Mon Sep 28 10:48:29.282884 2015] [:error] [pid 10853] [client X.X.X.X:58870] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 72 bytes) in /var/www/html/fog/lib/fog/FOGBase.class.php on line 75

I’ve tried to maximize the php memory even to 2048MB but I keep getting the same error.:(

[Josetxu]

I’ve narrowed it to multicast sessions. Unicast seems to work ok.

[Tom Elliott]

I’m going to be testing this then. Maybe the checkin issue is specific to mc_checkin.php?

[Tom Elliott]

So I’ve tested, upload, download, download - multicast, and multicast session joining, and I am not seeing any issues. Are you all still running the same version of FOG (e.g. 4728) or are you updating and still hitting snags on occasion?

[Killklli]

@Tom-Elliott Doing a FULL wipe fixed it for me. Wiping my database and everything and starting over fixed it.

[Marcus Allen]

@Tom-Elliott Tom I can confirm that I had to do a FULL wipe as well for it to work. I think it may be database related. I upgraded to the latest, took a copy of the DB then did a FULL wipe. Tested it and everything worked. Restored the database backup, and it started the issue again. Not a huge deal since I have my snapshots and went to a known working version again though.