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    Image won't deploy

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    FOG Problems
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    • Tom ElliottT
      Tom Elliott
      last edited by

      Okay,

      So your upload didn’t finish properly then?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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      • B
        Bruce D
        last edited by

        It looked to this n00b like it did:

        Image Management has accurate “Uploaded” times, and the Scheduler log says:
        [07-01-14 2:05:21 pm] * 1 active task(s) awaiting check-in sending WOL request(s).
        [07-01-14 2:05:21 pm] - Host: PC1 WOL sent using MAC: aa:bb:cc:dd:ee:ff
        [07-01-14 2:05:21 pm] * No tasks found!

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        • Tom ElliottT
          Tom Elliott
          last edited by

          FOGScheduler log wouldn’t have anything with image uploads, unless you scheduled the system to upload at a later time, and even then it wouldn’t have been an accurate representation of the upload itself.

          Uploaded times should be updated if the task completes properly, but that would only happen if the ftp happened to work properly.

          I’d recommend moving the /images/dev/<macaddresshere> to /images/<imagename>

          Then you’ll be able to create download tasks.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          • B
            Bruce D
            last edited by

            [QUOTE]
            I’d recommend moving the /images/dev/<macaddresshere> to /images/<imagename>[/QUOTE]

            Done…but no joy. BTW, I had to create the /image/<imagename> directory. Yes, I chown’ed to fog:root and chmod’ed to 777 (and verified that it took)

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            • Tom ElliottT
              Tom Elliott
              last edited by

              so your <imagename> is changed to be that of your actual image name? And the path in the image is not literally <imagename>?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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              • B
                Bruce D
                last edited by

                I know you have to ask that, Tom. 🙂

                Yes, the path in the WebUI and the actual filesystem path now match, letter for letter, as /images/MyImage. Capitalization verified. Do I need a .mntcheck file in that directory? Right now,m the only things in the image directory are the sys.img.000 (big file) and d1.mbr (tiny file).

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                • B
                  Bruce D
                  last edited by

                  Being kicked out of my office for the evening. Will take whaqt ever steps you suggest in the morning.

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                  • B
                    Bruce D
                    last edited by

                    Tom? Junkhacker? Anyone? What next?

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                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      Bruce,

                      I have no problems helping you out, but I have other things that need being done as well. I try to help out as quickly as I can, but I don’t know every particular scenario to play out.

                      My questions aren’t to belittle or keep you at bay.

                      If you’re certain the imagepath is absolutely correct, and the server ftp settings (username and password) are correct within the storage node. Then I don’t know where to begin with troubleshooting anymore.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                      • Jonathan CoolJ
                        Jonathan Cool
                        last edited by

                        Hi everybody.
                        I’m sorry for the UP but i have exactly the same problem : after the upload, i connect to the NAS by FTP and i move the files into …/fogimages/dev/@MAC to …/fogimages/“folder named in FOG interface”.
                        After that, the download task works with Linux Mint, Windows XP … but with Windows 7, i have this error message :
                        [QUOTE]Dowload task failed for Computer-xxx with image Computer_win7-test. To setup download task, you must first upload an image[/QUOTE]
                        I don’t understand why this error only appear with the Seven OS … 😕

                        Basic informations :
                        FOG Version : 1.1.1 on Debian 7
                        OS Client : Windows 7 PRO.

                        My stuff :
                        Server :
                        FOG Version : Running Version 1.5.9
                        OS : Debian GNU/Linux 10
                        FOG Client Version : 0.12
                        Specifications :
                        > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                        > French user :)
                        > “If everything would work the first time, what would you have learned?”
                        Challenges make knowledge growth … by George1421 ;)

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                        • A
                          Albatros
                          last edited by

                          [quote=“Jonathan Cool, post: 35859, member: 24834”]Hi everybody.
                          I’m sorry for the UP but i have exactly the same problem : after the upload, i connect to the NAS by FTP and i move the files into …/fogimages/dev/@MAC to …/fogimages/“folder named in FOG interface”.
                          After that, the download task works with Linux Mint, Windows XP … but with Windows 7, i have this error message :

                          I don’t understand why this error only appear with the Seven OS … 😕

                          Basic informations :
                          FOG Version : 1.1.1 on Debian 7
                          OS Client : Windows 7 PRO.[/quote]

                          FOG didn’t created the directory and didn’t moved the files from the dev into the image folder. I had this problem, too and had no success in fixing that.

                          Installed a new Ubuntu 14.04 system with last revision 2230. I had to restart the system and the mysql service, before I could start testing.
                          Did a few tests with upload and deploy and everything works fine. I tried then to use a image from the older fog server and copied into the created folder, added a image definition and tried to deploy that image. but that fails with the same error:
                          [CODE]Dowload task failed for Computer-xxx with image Computer_win7-test. To setup download task, you must first upload an image[/CODE]

                          @Tom.Elliott
                          Is there is a new setting in the fog database, that will be set trough an upload process? And If that setting is not valid a image from the older fog server will not deploy?

                          Trying now this on my new system and try to find which setting I have to change, that I can use my old images on my new fog server.

                          regards,
                          Albatros

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                          • Tom ElliottT
                            Tom Elliott
                            last edited by

                            It sounds, to me, more that because you’re moving the image from another system, that the permissions are the issue. You could verify by setting the copied over image permissions to be owned by fog:root:
                            [code]sudo chown -R fog:root /images/<imagename>[/code]

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                            • A
                              Albatros
                              last edited by

                              [quote=“Tom Elliott, post: 35900, member: 7271”]It sounds, to me, more that because you’re moving the image from another system, that the permissions are the issue. You could verify by setting the copied over image permissions to be owned by fog:root:
                              [code]sudo chown -R fog:root /images/<imagename>[/code][/quote]

                              Should have mention that, sorry. Yes I checked the permission and they are fine.

                              Edit: Okay. Tested it again, now it shows the size of the image and I can create a download test. Will test a few images. Ty Tom.

                              Edit 2: The deploy of images works fine now on my side, but the upload not correctly. The upload of every partition runs twice o_O

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                              • A
                                Albatros
                                last edited by

                                Any idea why the upload process for every partition runs twice?

                                1 Reply Last reply Reply Quote 0
                                • Jonathan CoolJ
                                  Jonathan Cool
                                  last edited by

                                  [quote=“Albatros, post: 35898, member: 16710”]
                                  Did a few tests with upload and deploy and everything works fine[/quote]
                                  Hi Albatros.
                                  i’m going crazy … now, i can

                                  • upload a windows 7 image of an Optiplex 7010 (optiplex7010-master).
                                  • download the image sucessfully on the Optiplex 7010.
                                    but … if i add an other Optiplex 7010 and i choose a dowload task with the optiplex7010-master image, i have the message “download task failed …”.
                                    Can you describe your few tests ?
                                    I think it’s a permission issue but why the permissions are not good if the computer is not the master of image ?

                                  [U]Edit[/U] :
                                  i don’t understand anymore … none of download tasks work …
                                  if a try a donwload task on the optiplex7010 master, i have the error message.
                                  if a try a download task on a other optiplex7010, i have the error message.
                                  if a try a dowload task with other computer (and an other image), i have the error message …

                                  My stuff :
                                  Server :
                                  FOG Version : Running Version 1.5.9
                                  OS : Debian GNU/Linux 10
                                  FOG Client Version : 0.12
                                  Specifications :
                                  > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                                  > French user :)
                                  > “If everything would work the first time, what would you have learned?”
                                  Challenges make knowledge growth … by George1421 ;)

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                                  • Tom ElliottT
                                    Tom Elliott
                                    last edited by

                                    [quote=“Albatros, post: 35912, member: 16710”]Any idea why the upload process for every partition runs twice?[/quote]

                                    I didn’t know they were running twice.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott
                                      last edited by

                                      [quote=“Jonathan Cool, post: 35940, member: 24834”]Hi Albatros.
                                      i’m going crazy … now, i can

                                      • upload a windows 7 image of an Optiplex 7010 (optiplex7010-master).
                                      • download the image sucessfully on the Optiplex 7010.
                                        but … if i add an other Optiplex 7010 and i choose a dowload task with the optiplex7010-master image, i have the message “download task failed …”.
                                        Can you describe your few tests ?
                                        I think it’s a permission issue but why the permissions are not good if the computer is not the master of image ?

                                      [U]Edit[/U] :
                                      i don’t understand anymore … none of download tasks work …
                                      if a try a donwload task on the optiplex7010 master, i have the error message.
                                      if a try a download task on a other optiplex7010, i have the error message.
                                      if a try a dowload task with other computer (and an other image), i have the error message …[/quote]

                                      I’m not fully understanding.

                                      If you upload the image, then deploy the image to the same machine all works?

                                      If you register another system (7010) and assign the image, schedule deploy, it says it can’t start?

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      1 Reply Last reply Reply Quote 0
                                      • Jonathan CoolJ
                                        Jonathan Cool
                                        last edited by

                                        [quote=“Tom Elliott, post: 35946, member: 7271”]I’m not fully understanding.

                                        If you upload the image, then deploy the image to the same machine all works?

                                        If you register another system (7010) and assign the image, schedule deploy, it says it can’t start?[/quote]

                                        In fact, download tasks do not works for Windows 7 OS …

                                        For Linux and Windows XP OS, download tasks work but not with Windows 7.

                                        My stuff :
                                        Server :
                                        FOG Version : Running Version 1.5.9
                                        OS : Debian GNU/Linux 10
                                        FOG Client Version : 0.12
                                        Specifications :
                                        > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                                        > French user :)
                                        > “If everything would work the first time, what would you have learned?”
                                        Challenges make knowledge growth … by George1421 ;)

                                        1 Reply Last reply Reply Quote 0
                                        • JunkhackerJ
                                          Junkhacker Developer
                                          last edited by

                                          “tasks do not works” gives us no useful information to troubleshoot why this isn’t working for you.
                                          i have deployed hundreds of windows 7 images, many on dell optiplex 7010 computers

                                          signature:
                                          Junkhacker
                                          We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

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                                          • Jonathan CoolJ
                                            Jonathan Cool
                                            last edited by

                                            I’m sorry, i will try to give more informations … :

                                            First :
                                            /var/log/foginstall : [url]http://pastebin.com/uRiN9x3c[/url]
                                            /var/log/apache2/error.log :
                                            [CODE][Thu Sep 04 15:37:00 2014] [error] [client 10.44.xx.xxx] PHP Warning: mysqli::query(): Couldn’t fetch mysqli in /var/www/fog/lib/db/MySQL.class.php on line 89, referer: http://10.44.xx.xx/fog/management/index.php?node=tasks
                                            [Thu Sep 04 15:37:00 2014] [error] [client 10.44.xx.xxx] PHP Warning: MySQL::sqlerror(): Couldn’t fetch mysqli in /var/www/fog/lib/db/MySQL.class.php on line 180, referer: http://10.44.xx.xx/fog/management/index.php?node=tasks[/CODE]

                                            Storage used to stock the images : NAS Buffalo LinkStation Dui (with full root ssh access): 10.44.xx.xxx:/mnt/array1/images
                                            (i can mount the NFS share /images with a debug download task)

                                            • I can upload an Win7 image to the NAS
                                            • I have to move the image files to …/images/dev/@MAC to …/images/<image name>
                                            • I have checked the image path
                                            • I have checked the image and OS type in FOG : Windows 7 and Single Partition Resizable
                                            • I have chmoded 777 -R /mnt/array1/images on the Buffalo NAS
                                            • I have chowned -R fog:root /mnt/array/images on the Buffalo NAS
                                            • I have checked FTP password.

                                            I think, i’m not so far …
                                            An idea ?
                                            If you want more information, tell me ! (sorry for my english, i’m a french user)

                                            My stuff :
                                            Server :
                                            FOG Version : Running Version 1.5.9
                                            OS : Debian GNU/Linux 10
                                            FOG Client Version : 0.12
                                            Specifications :
                                            > All images are on a Synology NAS storage : mounted with NAS_ip:/images
                                            > French user :)
                                            > “If everything would work the first time, what would you have learned?”
                                            Challenges make knowledge growth … by George1421 ;)

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