Quick question about the tftp/ftp credentials

  • My fog server is on 1.5.9-RC2 (I will update to 1.5.9 soon) and according to the Web UI>FOG Config>FOG Settings>TFTP Settings, the user name was set to “fogproject” and a long hash password. When I tried to update a kernel, it threw the wrong credentials error. So after some internet digging, I found that I had to change or make sure the owner of /var/www/fog/service/ipxe/ was fogproject:www-data. After doing that using “chown -R fogproject:www-data /var/www/fog/service/ipxe/”, still got the same error. I then checked what password was in the TFTP settings menu and compared it to the Storage setting menu, and they were different. Set the Storage password to the one in TFTP settings, still failed, wrong credentials. So I changed “fogproject” to just “fog” and left the password the same. Changed the owner of that ipxe folder to “fog:www-data”, tried the kernel update and it succeeded. I never changed the credentials so I am wondering if it is possible they change during an update? I am not ruling out the possibility that one of my colleagues might have changed them accidentally. I will lock down the GUI just in case. I am up and running now. I think there was a power outage this weekend and noticed that the isc-dhcp-server service was not running. I had to use “sudo systemctl enable isc-dhcp-server.service” again as I did that a few weeks ago because of the same issue. I know that is more of an Ubuntu problem than a FOG problem but figured I’d mention it in case someone has some insight.

  • Senior Developer

    @brakcounty Pleas run the following commands and post output here:

    ls -al /var/www
    ls -al /var/www/fog
    ls -al /var/www/html
    grep FOG_VERSION /var/www/fog/lib/fog/system.class.php
    grep FOG_VERSION /var/www/html/fog/lib/fog/system.class.php

    I guess what we have here is an install with two web directories.

  • @sebastian-roth I didn’t start messing with things until they stopped working, not the other way around. You suggested this path “/var/www/html/fog/lib/fog/” (and I have also seen this path elsewhere in other posts on this forum) when in fact the system seemed to be using “/var/www/fog/lib/fog/” so something must have changed during the upgrade from 1.5.6 to 1.5.7RC2 erroneously. I think it is the ownership of that path that caused the issue. Not sure how that happened, again, before I changed anything to troubleshoot. I read through that post and it does clear things up thanks. I will bookmark it.

  • Senior Developer

    @brakcounty As I said before, never versions of FOG use the fogproject account. The more you mess with things in a way we did not intend the more likely it will break and updating or re-running the FOG Installer might not be able to repair things for you.

    You might want to start here: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

    As well I suggest you change back ownership to fogproject for /var/www/fog and possibly /images If you messed with that as well.

  • @sebastian-roth said in Quick question about the tftp/ftp credentials:

    grep FTP_USERNAME /var/www/html/fog/lib/fog/config.class.php

    define(‘TFTP_FTP_USERNAME’, “fogproject”);
    define(‘STORAGE_FTP_USERNAME’, “fogproject”)

    I just updated FOG to and it changed the username back to fogproject. I went in and changed the user name to just “fog” again because that was what worked earlier today. Should I change it back to fogproject?

    Also noticed that the kernel version rolled back to bzImage Version: 4.19.143. I need the latest kernel 5.6.18 because we have new laptops from Dell that need the latest kernel to get passed the FOG boot menu. As I tried to update the kernel I received this error:
    Type: 2, File: /var/www/fog/lib/fog/fogftp.class.php, Line: 709, Message: ftp_put(): Could not create file., Host:, Username: fog

    Let me put the username back to fogproject and see what happens. What prompted me to change the username to “fog” was the end up an image capture, it was trying to login as fogproject and kept failing.
    FOG Settings>TFTP Server setting shows this under TFTP PXE KERNEL DIR: /var/www/fog/service/ipxe. Should it be /var/www/html/fog/service/ipxe?

    running “sudo chown -R fog:www-data /var/www/fog/” fixed the kernel update error. Going to try an image capture/deploy to make sure everything else still works and will report.

  • Senior Developer

    @brakcounty Please run grep FTP_USERNAME /var/www/html/fog/lib/fog/config.class.php and post output here. FOG used the account name fog in earlier versions but with 1.5.9-RC2 you should be all setup with the account named fogproject really.